HVAC Service Technician / Installer

Aire Serv of Lake Forest - Gurnee
  • Wheeling, IL
  • $24–$38 Per Hour
Today

Job Description

Job Description

Job Description

Aire Serv is looking for a skilled HVAC Service Technician/Installer to be a trusted partner in building our reputation for excellence and customer focus. This is more than a job; it is an opportunity to shape a growing business, set the standard for quality and doing right by the customer, and step into a leadership role as our team expands. This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, talk with them about recommended solutions, and install new systems.


If you are ready to take ownership, lead by example, and grow with a company that values respect, integrity, and serving the customer with enthusiasm, we want to talk to you.


Apply today, and someone from our team will respond within three business days.


Why You’ll Want to Join Our Team

  • Competitive Pay: $24–$38/hr. base (based on experience) + $20K–$30K annual bonus potential for meeting performance goals (e.g., service quality, sales, customer satisfaction)
  • Year-Round Work: No seasonal layoffs — steady income all year
  • Branded Company Van & Fuel Card – no wear and tear on your vehicle
  • Company tools and 5G tablet – be equipped to do the job
  • Paid Time Off – we value work-life balance
  • Robust Training & Resources – paid training with access to industry-leading tools and support.


Your Responsibilities as an HVAC Service Technician

  • Deliver world class installation, maintenance, and repair of residential HVAC systems
  • Build lasting customer relationships through excellent communication and service
  • Identify and recommend system upgrades, indoor air quality solutions, and accessories to customers
  • Assist in implementing operational processes and best practices
  • Lead by example and help train future team members


What We’re Looking For

 Must-Haves:

  • 3+ years residential HVAC experience (service & install)
  • HVAC accreditation & EPA Certification
  • Valid driver’s license with clean driving record
  • Ability to lift 60+ lbs. and work in varying conditions
  • Professional appearance and strong communication and customer-facing skills
  • A positive attitude, customer-first mindset, and a strong sense of pride in high-quality work.

Nice-to-Haves:

  • ServiceTitan Mobile experience
  • Proven track record in accessory, indoor air quality, and system replacement sales


To Succeed in this Role

  • We employ a front-line service system that, when followed, will consistently generate 5-star reviews.
  • The office team has your back and will ensure you have sufficient time with each customer to do a thorough and complete job.
  • You are willing to take on the hot attics and crawl spaces to get the job done. And you are willing to take the time to explain things to the customer in a way they will understand.
  • You are committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development.


How We’ll Measure Performance

  • Punctuality, Reliability, and Availability – These things impact our customers and the rest of the team.
  • Quality of Work – The work must be done correctly the first time.
  • Efficiency – Doing the job well and promptly are critical to success in this role.
  • Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring high customer satisfaction.
  • Key Service Metrics – We use a scorecard system so that you have clear goals that you are confident you can achieve and will know exactly how you are performing.


How to Know If This is the Job for You

  • You are team oriented. When you join Aire Serv as an HVAC technician, you will be part of our local team and a larger community of like-minded service technicians.
  • You love a smooth process. Our HVAC techs follow our Aire Serv process, ensuring a consistent and amazing experience for our clients, while growing their income and career.
  • You empathize with the customer. You understand what a customer is going through and show that you care by listening to their concerns. You walk them through their options in a way that the customer understands. You are there to help today and in the future.
  • You want to help build something from the ground up and take a leadership role. You know how to get things done and are excited by the challenge of building something new based on proven processes and business models.


Benefits & Pay

The pay range for this position is $24.00 to $38.00, depending on your experience and knowledge. In addition, candidates are eligible for over $20K–$30K annual bonus potential for meeting performance goals (e.g., service quality, sales, customer satisfaction)

Numbers & Facts

LocationWheeling, IL
Salary$24–$38 Per Hour

Skills

  • Air Qualityunmatched
  • Best Practicesunmatched
  • Business Growthunmatched
  • Business Modelunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Driver's Licenseunmatched
  • Environmental Protection Agency (EPA)unmatched
  • HVACunmatched
  • Leadershipunmatched
  • Maintenance - HVACunmatched
  • Maintenance Servicesunmatched
  • Metricsunmatched
  • Operations Processesunmatched
  • Performance Metricsunmatched
  • Problem Solving Skillsunmatched
  • Process Modelingunmatched
  • Salesunmatched
  • Scorecardingunmatched
  • Systems Administration/Managementunmatched
  • Team Playerunmatched

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