Communication Skills, Compensation and Benefits, Control Systems, Customer Relations, Dental Insurance, Driver's License, Electricity, Environmental Protection Agency (EPA), Establish Priorities, HVAC, Identify Issues, Maintenance - HVAC, Maintenance Services, On Site Support, Preventative Maintenance, Refrigeration, Team Player, Technical Support, Vision Plan
The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies providing HVAC/R service, maintenance, and installation across North America. TAG is committed to being an “employer of choice,” offering a workplace where employees can build long-term careers, develop their skills, and grow professionally. With competitive compensation and a strong benefits package, TAG is an exciting place to work.
TAG Refrigeration is seeking a Senior HVAC Technician to support advanced service work in the Phoenix, AZ area.
Role Summary
The Senior Technician is responsible for high-level diagnostics, troubleshooting, and repair of a wide range of rooftop HVAC equipment, including (but not limited to) packaged AC systems up to 30 tons, exhaust fans, and VRF/mini-split systems.
This role also serves as:
- A technical resource for field technicians
- A liaison between customers and the service team
- A field extension of the management team
Key Responsibilities
- Perform full-service diagnostics, repair, and maintenance across a wide range of HVAC systems and industries
- Conduct advanced controls diagnostics on BAS controllers (including MicroThermo, Emerson, etc.)
- Complete thorough preventative maintenance with support from the maintenance team
- Provide technical support across the service department and client base
Required Skills & Qualifications
- Journeyman-level HVAC experience with strong troubleshooting capabilities
- 5+ years of commercial HVAC experience preferred, with a focus on rooftop packaged units and kitchen exhaust systems
- Strong working knowledge of:
- RTUs
- DOAS systems
- Mini-splits
- VRF/VRV systems
- VFDs
- Exhaust fans
- Advanced troubleshooting across mechanical, electrical, and control systems
- Ability to read and interpret mechanical drawings, submittals, and specifications
- Strong communication skills and ability to collaborate with customers, management, and field teams
- Ability to prioritize work and operate independently
- Valid driver’s license with a clean driving record
- Flexibility to travel, work overtime, and occasional overnight work as needed
Preferred Qualifications
- 5+ years of hands-on HVAC service experience across multiple system types
- EPA Type II Certification
Schedule Flexibility
Our Phoenix HVAC division offers flexible scheduling options to eliminate traditional on-call rotations:
- 4 weekday 8-hour shifts + 1 weekend 8-hour shift
- 3 weekday 10-hour shifts + 1 weekend 10-hour shift
- Monday–Friday schedule (no on-call) available for the right candidate
Compensation & Perks
- Sign-on bonus available (based on experience)
- Competitive pay
- Medical, dental, and vision insurance
- 401(k)
- Paid vacation, holidays, and sick time
- Year-round, steady work
- Opportunities for advancement
- Supportive, team-oriented work environment