Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Driver's License, Environmental Protection Agency (EPA), HVAC, Identify Issues, Maintenance - HVAC, Maintenance Services, Problem Solving Skills, Professional Services, Systems Maintenance
About the Role
As an HVAC Service Technician, you'll be responsible for diagnosing, servicing, repairing, and maintaining residential HVAC systems while delivering an exceptional customer experience.
This role is ideal for someone who takes pride in their work, enjoys solving problems, and wants to be part of a team that values professionalism, growth, and service.
Responsibilities
- Diagnose, service, repair, and maintain residential HVAC systems
- Build trust with customers through honest recommendations and professional service
- Serve and educate customers so they can make informed decisions about their comfort systems
- Deliver an exceptional customer experience on every call
- Accurately document work performed and recommendations made
- Participate in ongoing training and professional development
- Represent Shanklin's values and reputation in every customer interaction
Qualifications
- 1+ year of residential HVAC experience preferred
- EPA Certification preferred
- Strong diagnostic and troubleshooting skills
- Excellent communication and customer service skills
- Positive attitude and willingness to learn
- Commitment to serving customers at the highest level
- Team-first mindset and strong character
- Valid driver's license with an acceptable driving record
Meet Derek & Kip Shanklin
HVAC has been part of the Shanklin family for more than 60 years.
Today, brothers Derek and Kip Shanklin continue that legacy with a simple philosophy:
Take care of people.
Take care of customers.
Do the right thing.
Build a company where employees can grow, succeed, and build careers they are proud of.
Their commitment to employees, customers, and the communities we serve continues to shape everything we do at Shanklin.
Build More Than a Career
If you're looking for a place where your work matters, your team has your back, and your growth is genuinely important, we'd love to meet you.
Join a company where trust is earned, values are lived, and people still come first.
Apply today and discover why so many technicians choose to build their careers at Shanklin Heating • Air • Electric.
S
Shanklin Heating, Air Conditioning, and Electric