HVAC Service Technician

Whalen & Ives is growing and we’re adding talented HVAC Technicians to our team! With decades of trusted service behind us and exciting growth ahead, this is your chance to join a company that truly supports your success. We’re looking for motivated professionals who want long‑term stability, competitive pay, and the opportunity to thrive within a team that genuinely cares. Your next great opportunity starts here - apply today!

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Responsibilities

• HVAC System Installation, Maintenance & Repairs – Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems in residential homes
• Troubleshooting & Diagnostics – Inspect, diagnose, and repair HVAC issues, including heating/cooling malfunctions, air quality issues, and system inefficiencies
• Preventative Maintenance – Perform routine maintenance tasks such as changing filters, cleaning systems, and testing equipment to ensure proper functionality
• Customer Interaction – Engage with customers to inform them of issues, solutions, and the overall status of their HVAC systems
• System Efficiency – Recommend products and services to customers that will optimize HVAC system performance and energy efficiency
• Read & Interpret Technical Diagrams – Review blueprints and technical diagrams to install or troubleshoot HVAC systems properly
• Code Compliance – Ensure all work follows national and local building codes and regulations for HVAC systems
• Record Keeping – Use Service Titan software to track repairs, maintenance, and service calls, ensuring accurate and detailed documentation
• Safety Compliance – Follow all safety protocols and ensure HVAC systems are functioning safely in accordance with industry standards
• Customer Service – Provide a high level of customer service with attention to detail and a professional attitude

Qualifications

• Experience – 3+ years of experience as an HVAC service technician or a similar role
• Certifications – HVAC certification or equivalent experience from a technical/trade school is preferred
• Technical Expertise – Proficient in diagnosing and repairing HVAC systems, including heating, ventilation, cooling, and air quality equipment
• Service Software – Experience with Service Titan or similar trade software is a plus
• Communication Skills – Strong communication skills to explain HVAC issues and solutions clearly to customers
• Attention to Detail – Ability to perform accurate work while adhering to all codes and regulations
• Customer-Focused – A commitment to delivering exceptional service with a positive attitude
• Driver’s License – Valid driver’s license with a clean driving record

What We Offer

• Medical, Dental, and Vision Insurance: Affordable, comprehensive coverage
• 401(K) with Company Match: Plan for your future with confidence
• Company-Paid Long-Term Disability & Life Insurance: Security and peace of mind
• Voluntary Short-Term Disability & Life Insurance: Additional protection tailored to your needs
• Paid Time Off: Vacation, holidays, and sick time to support work-life balance

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Join our team at Whalen & Ives and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

Whalen & Ives may conduct a pre-employment background check and drug test, subject to applicable laws.

Whalen & Ives is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.