The EDI Coordinator is responsible for monitoring and supporting the daily Electronic Data Interchange (EDI) operations between the company and its customers, vendors, and third-party logistics providers. This position works closely with internal departments and external business partners to ensure EDI documents are processed accurately and on time.
Responsibilities: Daily EDI Support
Monitor daily EDI transaction processing.
Identify and resolve routine EDI transaction failures.
Investigate rejected or failed documents and coordinate resolution.
Escalate complex issues to senior EDI or IT personnel.
Monitor inbound and outbound document queues.
EDI Trading Partner Support
Assist with onboarding new EDI customers and vendors.
Support testing activities with EDI trading partners.
Update EDI trading partner profiles and contact information.
Maintain customer implementation documentation.
EDI Operations
Support processing of standard EDI documents including: 810, 856 850, 855, 856, 870, 875, 997, and 999
Verify data accuracy bee-ween EDI transactions and the ERP system.
Assist in resolving customer EDI inquiries.
EDI Migration and Implementation Support
Assist with migrating EDI trading partners from DiCentral to TrueCommerce Foundry.
Coordinate customer communications and implementation schedules.
Help execute testing and validate successful document transmission.
Document implementation results and update migration tracking logs.
Documentation
Maintain standard operating procedures (SOPS)
Document common issues and resolutions.
Update internal process documentation.
Experience:
Experience with EDI analysis and coordination
Experience working with EDI customers and/or vendors
Basic understanding of ERP systems
Basic understanding of supply chain, warehouse operations, or order processing.
Ability to learn new EDI software platforms
Excellent communication skills
#LI-hybrid
Numbers & Facts
Location
Nashville, TN
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Data Qualityunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Documentation Standardsunmatched
ERP (Enterprise Resource Planning)unmatched
Electronic Data Interchange (EDI)unmatched
Onboardingunmatched
Order Processingunmatched
Organizational Skillsunmatched
Reconciliationunmatched
Resolve Customer Issuesunmatched
Sales/Support Engineering (SE)unmatched
Supply Chain Operationsunmatched
Third-Party Logistics (3PL)unmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Warehousingunmatched
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