Park Place Technologies, LLC in Grand Rapids, MI, is seeking a Help Desk Technician II responsible for first-level end-user support. This position includes troubleshooting IT issues, managing ticket systems, and providing exceptional customer service.Ideal candidates will have 3–4+ years of experience and a strong understanding of operating systems and networks. The role requires attention to detail and problem-solving skills, with some on-call responsibilities.#J-18808-Ljbffr