A leading staffing firm is seeking a Service Desk Specialist for a hybrid position based in Dover, DE. The role primarily involves providing phone support, troubleshooting internal and external customer issues, and managing incident tickets. Candidates must have A+ and Network+ certifications or equivalent experience, along with excellent communication and customer service skills. This position operates on a hybrid schedule, with on-site work required in Dover each Wednesday.#J-18808-Ljbffr