Hyperscale Network Specialist III

What You'll Do:

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
• Promote and uphold E2 Optics' Core Values by demonstrating integrity, accountability, technical excellence, teamwork, professionalism, and customer commitment.
• Serve as the primary technical Subject Matter Expert (SME) for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas.
• Independently execute and lead advanced network validation activities across Front-End Network (FENW), Back-End Network (BENW), structured cabling infrastructure, fiber optic systems, and network hardware.
• Lead technical investigations involving:
  • Multi-circuit failures
  • Recurring infrastructure deficiencies
  • Customer escalations
  • Network activation delays
  • Complex connectivity issues
  • Quality trends
  • Commissioning deficiencies
• Perform advanced troubleshooting utilizing engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation.
• Conduct comprehensive root cause analysis to identify installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems.
• Evaluate and interpret advanced fiber optic testing including:
  • Optical Loss Test Sets (OLTS)
  • Optical Time Domain Reflectometers (OTDR)
  • Optical Power Meters (OPM)
  • Visual Fault Locators (VFL)
  • Digital Fiber Inspection Scopes
  • Loopback testing
  • Permanent Link testing
  • Channel validation
  • End-to-end circuit testing
• Analyze OTDR traces to identify:
  • Reflection events
  • Connector losses
  • Splice losses
  • Macrobends
  • Fiber breaks
  • Excessive attenuation
  • Installation defects
  • Network degradation
• Interpret and validate customer-specific loss budgets including:
  • ISP Permanent Link
  • OSP
  • Channel
  • Loopback
  • Customer-specific acceptance criteria
• Analyze and interpret BERT results, Forward Error Correction (FEC), Bit Error Rate (BER), Signal-to-Noise Ratio (SNR), port statistics, and network performance indicators to support commissioning and customer acceptance.
• Verify network infrastructure readiness for customer activation through comprehensive validation of:
  • Physical installation
  • Asset management
  • Documentation
  • Testing
  • Connectivity
  • Labeling
  • Equipment configuration readiness
  • Quality compliance
• Review customer documentation and testing packages for completeness, accuracy, and compliance prior to turnover.
• Perform advanced remediation activities within documented authorization boundaries while ensuring all corrective actions are properly documented and validated.
• Coordinate technical troubleshooting efforts involving multiple technicians, specialists, trade partners, and customer representatives.
• Provide technical leadership, coaching, and mentoring to Hyperscale Network Specialist I and II personnel through formal and informal training, field demonstrations, and technical problem-solving.
• Assist Hyperscale Lead Technicians with technical planning, work sequencing, prioritization of audit activities, and resource allocation.
• Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities.
• Participate in customer coordination meetings to provide technical recommendations regarding network quality, testing, remediation strategies, and activation readiness.
• Identify recurring quality issues, installation trends, and opportunities for continuous improvement while recommending corrective actions to project leadership.
• Support development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and best practices across projects.
• Maintain advanced proficiency utilizing customer software platforms including:
  • FIM
  • CableGuy
  • UTP
  • Customer ticketing platforms
  • Asset management systems
  • Network documentation systems
  • Quality reporting tools
• Review testing documentation generated by Level I and II personnel for technical accuracy and completeness.
• Maintain calibration awareness and operational readiness of advanced testing equipment.
• Support customer acceptance by ensuring assigned work areas meet all contractual, quality, and technical requirements.
• Participate in ongoing professional development, manufacturer training, customer certification programs, and emerging technology initiatives.
• Perform additional duties as assigned in support of project objectives and customer requirements.

• Travel: The individual in this role should be able and willing to travel as required by E2 Optics.

Education

• High School Diploma or General Education Development (GED) required.
• OSHA 10 required.
• Completion of all required customer onboarding and project-specific training.
• Successful completion of customer qualification requirements and technical authorization programs.

Experience

• 4–6+ years of experience in structured cabling, telecommunications, fiber optics, network infrastructure, mission critical construction, or hyperscale data center environments.
• Demonstrated experience independently performing advanced network validation, testing, troubleshooting, and remediation.
• Experience supporting hyperscale commissioning, turnover, and customer acceptance activities.
• Experience mentoring technical personnel and serving as a technical resource for project teams.
• Demonstrated ability to perform root cause analysis and resolve complex network infrastructure issues.

Preferred Certifications

• BICSI Technician
• BICSI Installer 2 Copper
• BICSI Installer 2 Fiber
• RCDD (Preferred)
• EXFO Tier I & Tier II Certification
• Corning TS-LAN-500 or equivalent
• Advanced Fiber Optic Splicing Certification
• OSHA 30
• First Aid / CPR
• MEWP Certification
• ESD Awareness
• Laser Safety
• Work at Height Certification
• Customer-specific advanced network qualification programs

KNOWLEDGE, SKILLS, AND ABILITIES

Technical Knowledge

• Advanced understanding of structured cabling systems, fiber optic infrastructure, network hardware, and hyperscale data center architecture.
• Thorough understanding of Front-End Network (FENW) and Back-End Network (BENW) infrastructure.
• Advanced knowledge of customer network standards, installation practices, and commissioning requirements.
• Working knowledge of ANSI/TIA standards, BICSI best practices, and manufacturer installation requirements.
• Comprehensive understanding of fiber optic connector types, network topology, structured cabling architecture, and network deployment methodologies.

Testing & Diagnostic Skills

• Expert operation of OLTS, OTDR, OPM, VFL, and Digital Fiber Inspection equipment.
• Advanced interpretation of OTDR traces and fiber optic testing results.
• Ability to evaluate customer loss budgets and determine compliance.
• Ability to analyze BERT, BER, FEC, SNR, and network performance indicators.
• Ability to identify systemic failures through testing analysis and infrastructure validation.
• Strong root cause analysis and advanced troubleshooting capability.

Documentation & Systems

• Advanced proficiency utilizing customer documentation platforms, ticketing systems, quality reporting tools, and asset management systems.
• Ability to review technical documentation for accuracy and completeness.
• Ability to prepare customer-ready testing packages and turnover documentation.
• Strong understanding of documentation requirements supporting customer activation and commissioning.

Leadership & Professional Skills

• Demonstrated ability to mentor and develop technical personnel.
• Strong leadership presence without direct supervisory authority.
• Excellent communication and interpersonal skills.
• Ability to lead technical investigations and coordinate cross-functional troubleshooting activities.
• Strong organizational and planning skills.
• Ability to prioritize multiple assignments in fast-paced construction environments.
• Demonstrated commitment to continuous improvement, technical excellence, and customer satisfaction.
• Ability to communicate technical information effectively to customers, project leadership, and field personnel.

• Competitive pay
• Opportunities for professional development and career growth
• BICSI training facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays

Work Environment and Physical Demands:

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