$86,936.31–$115,190.61 Per Year
Administrative Skills, Analysis Skills, Asset Management, Best Practices, Budget Management, Budgeting, Business Administration, CISSP - Certified Information Systems Security Professional, Cloud Computing, Communication Skills, Computer Science, Computer Systems, Cost Analysis, Cross-Functional, Customer Service Systems, Customer Support/Service, Disaster Recovery, Emergency Response, Establish Priorities, Financial Management, Help Desk, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Internet Security, Leadership, Local Government, Mentoring, Operational Audit, Operations Management, People Management, Performance Management, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Project Management Professional (PMP), Project/Program Management, Proposal Development, Record Keeping, Regulations, Reporting Skills, Resource Management, Safety/Work Safety, Strategic Planning, Systems Administration/Management, Team Building, Technical Delivery, Technical Operations, Technical Presentation, Technical Strategy, Technical Support, Telecommunications
I.T. Infrastructure & Operations Division Manager
Salary
$86,936.31 - $115,190.61 Annually
Location
18500 Murdock Circle Port Charlotte 33948, FL
Job Type
Full-time
Job Number
2026-00224
Department
BAS - INFORMATION TECHNOLOGY
Opening Date
07/01/2026
Closing Date
7/8/2026 11:59 PM Eastern
FLSA
Exempt
Bargaining Unit
NB
How You Can Help Us Make a Difference
Lead the Countys enterprise technology strategy by overseeing critical IT infrastructure and operational services. This position directs Network Services, Service Desk operations, IT asset management, and infrastructure teams to deliver secure, resilient, and efficient technology solutions that enable County services, strengthen cybersecurity, and support long-term organizational success.
Key Responsibilities
- Provide strategic leadership and oversight for the Countys IT Infrastructure & Operations division, including Network Services, Client Services, and Enterprise Systems Administration.
- Develop and implement technology strategies that align with County priorities and organizational goals.
- Direct enterprise infrastructure operations, including networks, servers, telecommunications, endpoints, and end-user support.
- Lead infrastructure projects, technology initiatives, and continuous service improvements to ensure secure, reliable, and efficient IT services.
- Manage division budgets, vendor partnerships, contracts, and IT asset lifecycle planning.
- Promote cybersecurity, disaster recovery, business continuity, and compliance with applicable regulations and IT standards.
- Collaborate with County leadership, departments, and external partners to deliver enterprise technology solutions.
- Lead, mentor, and develop managers and staff while fostering a culture of innovation, accountability, and exceptional customer service.
- Prepare recommendations, reports, and presentations for executive leadership and assist with emergency operations as needed.
Education & Credentials That Power This Role
QUALIFICATIONS
Education and Experience:
An equivalent combination of relevant training, education and experience:
Bachelor's Degree
Preferred:
Information Technology
Computer Science
Network Engineering
Business Administration
Seven (7) years of experience in information technology infrastructure, operations, or a related field, to include three (3) years of progressively responsible supervisory or managerial experience.
Special Qualifications:
- Preferred:
- CGCIO, ITIL, PMP, CISSP, or other relevant industry certifications
Your Purpose & Day-To-Day Journey
- Knowledge of departmental policies, plans, and procedures.
- Knowledge of enterprise IT infrastructure, including network, server, telecommunications, cloud services, and end-user computing environments.
- Knowledge of IT service management principles, frameworks, and best practices.
- Knowledge of budgeting, financial management, and cost analysis techniques.
- Knowledge of local government operations and administrative practices.
- Strong leadership and managerial skills, including team development, strategic planning, and performance management.
- Strong analytical, problem-solving, and decision-making skills.
- Skill in project management, including prioritization, scheduling, and resource allocation.
- Skill in effective communication, both orally and in writing.
- Skill in developing and presenting technical and non-technical information to diverse audiences.
- Ability to evaluate operational performance and implement process improvements.
- Ability to develop policies, procedures, and strategic plans.
- Ability to manage multiple functional areas and balance competing priorities.
- Ability to analyze complex administrative and technical problems and make sound recommendations.
- Ability to provide internal and external guidance and customer assistance via all forms of communication.
- Ability to prepare reports, business correspondence, and presentations.
- Ability to effectively plan for and use technical and staff resources.
- Ability to analyze a variety of administrative problems and to make sound policy and procedural recommendations.
- Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.
- Ability to develop effective proposals, prepare, and maintain accurate records and reports.
- Ability to plan, organize, direct, and appraise the work of assigned professional and technical personnel.
- Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.
Extra Details You Should Know
PHYSICAL DEMANDS
Walking, sitting, hearing, seeing up close, talking, standing, nger movement, repetitive motions.
WORK ENVIRONMENT
Work is performed in a relatively safe, and secure work environment.
RISK/SAFETY CONDITIONS
The position requires no exposure or risk related to physical and/or mental health and safety.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES:
All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply. As a veterans preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans' preference, receive preference and priority in employment and are encouraged to apply. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements.
All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy.
Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees.
Charlotte County Benefits & Total Rewards
Employer Charlotte, County of (FL)
Address 18500 Murdock Circle
Room 130
Port Charlotte, Florida, 33948
Phone 941-743-1260
Website https://www.CharlotteCountyFL.gov