Analysis Skills, Communication Skills, Computer Security, DOM (Document Object Model), Data Collection, Documentation, Documentation Review, Forensic Science, Identify Issues, Incident Response, Information Technology & Information Systems, Internet Security, Metrics, Operational Audit, Operations Processes, Security Attacks, Security Monitoring, Team Player, Technical Support, Trend Analysis
State of Iowa
Title/Role: IA-DOM-DOIT-SA2-Endpoint Detection & Response (801624)
Req. Status: Open
No. of Openings: 1
Start Date: 06/01/2026
End Date: 06/30/2026
Max Submittals by Vendor: 3
Worksite Address: 200 E Grand Avenue | Des Moines, IA 50309
Agency Interview Type: Either Web Cam or In Person Interview
Work Arrangement: Remote
Engagement Type: Contract
Short Description:
The State of Iowa is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cybersecurity incident handling.
Complete Description:
This position will renew annually on 7/1
Position Summary:
The State of Iowa is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cybersecurity incident handling. The ideal candidate will thrive in a fastpaced environment with aggressive timelines and will be responsible for monitoring, analyzing, and responding to events and alerts supporting statewide IT systems. This is a remote position.
Required Experience:
• Handson experience working with Endpoint Detection and Response (EDR) tools
• Experience responding to, and analyzing, cybersecurity events and incidents
• Experience working with Crowdstrike, or comparable EDR tool
• Ability to work in highpressure, fastpaced environments
Experience working with CrowdStrike or comparable EDR tool
Responsibilities:
• Provide security monitoring and response efforts for, and in coordination with, the Security Operations Center (SOC)
• Lead outreach and coordination with statewide partners, including County, Municipal, and educational entities
• Strong communication, reporting, and documentation abilities
• Monitor, analyze, and respond to cyber-security events, alerts, and incidents affecting State of Iowa IT systems
• Take appropriate actions to protect IT assets from potential incidents and threats
• Document and report changes, trends, and implications related to evolving cyber-security tools, systems, and solutions
• Follow SOC processes and assist ISD Security Engineers and OCIO support teams during alerts, events, and incidents
• Submit new events and update existing events within the SOC ticketing system
• Provide phone and email support to state agencies and participating partners during alerts, events, and incidents
• Provide offhours or adhoc shift support as required
• Proven ability to collaborate effectively with partners across varying technical backgrounds
• Capability to perform Tier 1 troubleshooting, including log collection, documentation review, and appropriate escalation
• Maintain uptodate knowledge on relevant cyber-security technologies and tools
• Support Tier 1 SOC Analysts in triaging cyber-security events, alerts, and incidents
• Follow detailed operational procedures to analyze, escalate, and support remediation of critical security incidents
• Assist with SOC metrics, reporting, and communications
• Support incident response activities up to the preliminary forensics stage
• Monitor EDR tools and perform initial assessment and data gathering for alerts
Skill Required / Desired Amount of Experience
Hands on experience working with Endpoint Detection and Response (EDR) tools Required 3 Years
Experience responding to cyber security events and incidents Required 3 Years
Experience working with CrowdStrike, or comparable EDR tool Required 3 Years
Ability to work in high pressure, fast paced environments Required 3 Years