IA-DOM-DOIT SDP4 Application Product Analyst/Tester

Application Product Analyst/Tester

The Iowa Department of Management (DOM) is seeking a skilled Application Product Analyst/Tester. The systems team is looking to utilize the right resource on change requests that range from problem tickets (quick fixes) to major enhancements. These positions will test applications that support Child Welfare, Child Care Assistance, Food Assistance, Family Investment Program, Medicaid, and Child Support. In addition to testing duties, the agency is looking for automated test data creation & maintenance experience, ability to create master data test plans, and light Business Analyst duties, which will mostly involve gathering requirements around production issues and light enhancements.

Most systems are centralized but there are distributed systems as well that are used in field offices and facilities. Many systems are home grown while some systems use third-party applications.

Duties:

• Play critical role in testing products to verify against specifications and validating product feature concepts for future and current requirements using manual testing processes and automated regression testing suites.
• Write master data test plans.
• Write scripts for automated regression testing.
• Write scripts and procedures to help create and maintain testing data / regions.
• Maintain documentation in study library or tools provided for knowledge management and future benchmarking.
• Maintain comprehensive documentation in designated knowledge management tools or study libraries for future reference and benchmarking.
• Serve as a resource and active participant in business process redesign initiatives; assist stakeholders in evaluating how system enhancements can improve process flow and business functionality.
• Perform various types of testing, including user acceptance, functional, regression, and usability testing.
• Assess not only technology changes but also associated process and role modifications.
• Validate “to-be” processes during documentation updates and ensure accurate reflection of business process changes.
• Interpret business requirements and system documentation; contribute to end-user documentation and knowledge libraries.
• Collaborate with system development and client-facing teams to clarify requirements and translate them into actionable product features.
• Work closely with quality assurance and development teams to ensure accurate migration of changes into production environments.
• Engage with technical teams and subject matter experts (SMEs) to clarify and refine business requirements.

Requirements:

• Experience working on multi-million-dollar projects in large enterprises environment
• Experience writing master data test plans
• Ability to review both business and technical documentation
• Ability to independently schedule UAT tasks and risk-based testing
• Proficient in Microsoft Office suite, including Outlook, Word, Excel, PowerPoint and Visio.
• Extracting & doc Bus Rules embedded in third party utilities, & other data manipulation products; in both business & functional aspects of Bus rules.
• Create a document describing the data transformation for every data element over a specific period (daily, weekly, monthly).
• Accurately prepare written correspondence that is coherent, grammatically correct, effective, professional and engaging.
• Demonstrated ability of high levels of interpersonal and communication skills.
• Demonstrated ability of self-motivation, self-direction, and able to work with little or no supervision.
• Demonstrated ability to effectively use third party tools and system utilities.