About the Role
We are seeking a detail-oriented Inbound Logistics Specialist to support international and domestic freight operations. This position is responsible for coordinating inbound and outbound shipments, managing transportation and warehouse activities, ensuring compliance with import/export requirements, and providing exceptional customer service throughout the logistics process.
The ideal candidate has experience in freight forwarding, transportation, or supply chain operations and excels in a fast-paced environment where organization, communication, and problem-solving skills are essential.
Key Responsibilities
Coordinate international and domestic shipments via air, ocean, and ground transportation.
Manage import/export documentation and support customs clearance activities.
Partner with warehouse teams to ensure accurate receiving, storage, and shipment of cargo.
Schedule and monitor transportation activities with trucking companies and freight carriers.
Prepare, review, and maintain shipping documents, including bills of lading, airway bills, invoices, and packing lists.
Process customer and vendor invoices while supporting accounts receivable and accounts payable functions.
Monitor shipment profitability and assist with financial reporting and job cost analysis.
Complete shipment settlements and ensure timely closure of transportation records.
Maintain accurate data within transportation management and ERP systems.
Serve as a primary point of contact for customers, carriers, and internal stakeholders to resolve operational issues.
Investigate and resolve shipment delays, damage claims, and delivery discrepancies.
Identify opportunities to improve processes and enhance overall logistics performance.
Qualifications
High School Diploma or GED required; Bachelor's degree preferred.
1-5 years of experience in freight forwarding, logistics, transportation, supply chain, or related operations.
Knowledge of import/export procedures, customs documentation, and transportation coordination.
Strong organizational and multitasking skills with excellent attention to detail.
Effective problem-solving and customer service abilities.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Experience working with Transportation Management Systems (TMS) or ERP systems is a plus.
Korean and English bilingual skills are preferred but not required.
Preferred Attributes
Self-motivated and capable of working independently.
Ability to thrive in a fast-paced, high-volume environment.
Strong analytical skills and attention to accuracy.
Team-oriented mindset with a commitment to delivering excellent customer service.
Pay Details: $60,000.00 to $62,400.00 per year
Search managed by: Mary Little
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.