Ariba, Change Management, Cloud Computing, Computer Science, Configuration Management, Corrective Action, Cron Job Scheduling, Cross-Functional, DNS (Domain Name System), Data Management, Database Administration, Database Backup, File Systems, IBM Maximo Asset Management, IBM Product Family, IBM WebSphere Application Server, Java, Microsoft Active Directory, Microsoft SQL Server, Microsoft Windows Server, Middleware, NTFS, Operating Systems, Operations, Performance Analysis, Performance Metrics, Production Support, Production Systems, Project Management Software, Relational Databases (RDBMS), Reporting Skills, Requirements Management, Resolve Customer Issues, SAP, SQL (Structured Query Language), Scripting (Scripting Languages), Software Administration, Software Debugging, Software Design, Software Development, Software as a Service (SaaS), Standards Development, Systems Administration/Management, Systems Maintenance, Team Player, Technical Leadership, Testing