Ice Cream and Popcorn Shop Manager

Sock Monkey Museum

  • Long Grove, IL
  • 30+ days ago
  • Full-time
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Skills

  • Beveragesunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Food Safetyunmatched
  • Food Servicesunmatched
  • Inventory Levelsunmatched
  • Leadershipunmatched
  • Multitaskingunmatched
  • Order Suppliesunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Problem Solving Skillsunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Sanitationunmatched
  • Staff Motivationunmatched
  • Team Lead/Managerunmatched

Description

Benefits:
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Bonus based on performance

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
  • Bonus based on performance
Job Summary
We're looking for an enthusiastic, dependable, and hands-on manager to lead our team and help create a welcoming experience for every guest. If you enjoy working with people, leading by example, and thrive in a fast-paced environment, we'd love to meet you! 

Responsibilities: 


  • Lead, supervise, and motivate employees while fostering a positive team environment. 
  • Schedule staff and ensure adequate coverage during business hours.
  •  Provide outstanding customer service and engage with guests in a friendly, professional manner. 
  •  Scoop ice cream, prepare coffee beverages, pop fresh popcorn, and assist customers with purchases. 
  • Train and support team members to ensure excellent service and product quality. 
  • Maintain a clean, organized, and inviting appearance throughout both stores. 
  • Perform opening and closing procedures, including cash handling and balancing registers. 
  • Monitor inventory levels, restock products and supplies, and communicate ordering needs. 
  • Ensure food safety, sanitation, and company standards are consistently followed. 
  • Resolve customer concerns professionally and efficiently. 
  • Assist wherever needed to ensure the smooth daily operation of both shops.
Qualifications: 
  • Previous management, retail, or food service experience preferred. 
  • Strong leadership and customer service skills. 
  • Reliable, organized, and able to multitask. 
  • Excellent communication and problem-solving skills. 
  • Comfortable handling cash and supervising employees. 
  • Available to work flexible hours, including nights and weekends.
  • Friendly and outgoing personality.
  • Familiarity with food safety guidelines a plus.

Numbers & Facts

LocationLong Grove, IL
Job TypeFull-time

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