Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Food Handling Practices, Food Safety, Food Services, Interpersonal Skills, Multitasking, Operations, Philosophy, Safety Standards, Sanitation, Team Player
Part-Time Seasonal Ice Cream Server (Ages 16+)
Toft Dairy – 3717 Venice Road, Sandusky, OH 44870
Schedule: Seasonal position with flexible hours, including weekdays (when not in school), evenings, weekends, and holidays (availability required based on business needs)
The Ice Cream Server is responsible for delivering outstanding customer experience while supporting daily operations at the Toft Dairy Store/Parlor. This role involves serving ice cream and related products in a fast-paced, team-oriented environment while maintaining high standards of cleanliness, safety, and customer service. This is an ideal opportunity for high school and college students seeking seasonal employment.
Operational Responsibilities:
- Greet customers in a friendly and professional manner
- Scoop and serve ice cream products efficiently and accurately
- Prepare menu items such as milkshakes, sundaes, and other desserts
- Maintain cleanliness of indoor and outdoor service areas
- Restock supplies and maintain product displays
- Follow all food safety and sanitation procedures
- Support team members to ensure smooth daily operations
- Perform additional tasks as assigned
Team & Work Expectations:
- Provide excellent customer service with a positive, energetic attitude
- Work effectively in a fast-paced, team-oriented environment
- Demonstrate reliability, accountability, and professionalism
- Show strong work ethic and willingness to learn
- Treat customers and coworkers with respect and courtesy
- Maintain flexibility with scheduling based on seasonal demands
Compliance & Safety Expectations:
- Follow all local, state, and federal health and safety regulations
- Maintain cleanliness and sanitation standards at all times
- Adhere to company policies and procedures
- Ensure safe food handling practices
- Report any safety or cleanliness concerns immediately
Physical & Work Requirements:
- Ability to stand for extended periods during shifts
- Ability to perform repetitive tasks such as scooping and serving
- Ability to lift light to moderate items (e.g., ice cream tubs, supplies)
- Ability to work in a fast-paced, customer-facing environment
- Strong attention to detail and ability to multitask
Qualifications
- Must be at least 16 years of age (work permit required if applicable)
- Strong communication and interpersonal skills
- Positive attitude and customer-focused mindset
- Ability to follow instructions and work as part of a team
- Previous customer service or food service experience is preferred
- Flexible availability, especially evenings, weekends, and holidays
Benefits:
- Competitive hourly wage
- Employees keep 100% of earned tips
- Free ice cream every shift
- Flexible scheduling ideal for students
- Fun, team-oriented work environment
About Toft Dairy:
For over 125 years, Toft Dairy has proudly served customers within approximately a 150-mile radius of our Sandusky plant. As Ohio's oldest dairy, our legacy is built on a commitment to quality and forward-thinking principles.
We believe in our One Quality, One Team philosophy and value employees who contribute to creating a welcoming and memorable experience for every customer. If you're ready to work hard, have fun, and be part of a great team, we encourage you to apply.