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Ice Cream Store Shift Supervisor

CA DREAM CONE LLC

Cypress, CA

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JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Support/Service, Driver's License, Lift/Move 25 Pounds, Maintain Compliance, Multitasking, Operations, Organizational Skills, Regulations, Resolve Customer Issues, Safety/Work Safety, Team Lead/Manager, Time Management, Willing to Travel
LOCATION
Cypress, CA
POSTED
30+ days ago
Benefits:
  • Paid sick time
  • Employee discounts
  • Flexible schedule

About Us


Be part of The Original Rainbow Cone history! Since 1926, the iconic 5 flavors of chocolate, strawberry, Palmer House, pistachio, and orange sherbet have produced many smiles and joys for countless children and adults for 100 years. Originally founded in Chicago, this is the first location to open in California and on the West Coast in 2025. We are seeking a shift supervisor who will assist our franchise partner in bringing this delicious, nostalgia-inducing experience to families and visitors in Southern California!


Responsibilities


  • Train, motivate, and lead team members to ensure the perfect ice cream experience for customers
  • Oversee daily operations and ensure adherence to all health and safety rules and regulations
  • Address customer inquiries, concerns, and feedback in a professional and timely manner
  • Demonstrate the ability to remain calm and thrive under pressure
  • Build and foster a positive culture that respects and celebrates all team members
Requirements


  • Excellent customer service skills and ability to manage guest concerns
  • Strong communication, multi-tasking, and organizational skills
  • Willingness to cover the shifts of absent employees
  • Availability to work flexible hours, including evenings and/or weekends
  • Driver's License
  • California Food Handlers Certificate or willingness to obtain it
  • Ability to lift 25 lbs
  • Preferred cake decorating experience
Benefits


  • Competitive hourly wage
  • Paid training
  • Paid sick leave
  • Flexible scheduling to accommodate work-life balance
  • Career advancement opportunities
  • Employee discount on all items
  • Future food truck that will travel to special events and festivals
Job Types


  • Part-time
Shift


  • Day shift
  • Evening shift
Work Location


  • Cypress, CA
  • In-person only

About the Company

C

CA DREAM CONE LLC

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