ID - DHW - Application Technical Specialist

Application Technical Specialist

A Software Engineer III is responsible for the analysis, design, coding, component, and assembly testing of system and component software tools and applications. Software Engineers typically are involved in maintenance (including production support), enhancement, and development work. Software engineers have a range of skills and knowledge of current technologies, such as:

• Designing and developing high-volume, high-performance applications for mission-critical systems, delivering high availability and reliability.
• Capable of contributing alone or as part of a team in all phases of the development lifecycle.
• Able to write well-designed, testable, efficient code.
• Able to deliver designs that follow the backlog and user specifications.
• Capable of delivering releases of tested software components on time and of high quality.
• Experienced in working in a continuous improvement style of development by investigating technical alternatives and new technologies.

The Idaho Benefit Eligibility System (IBES) and its supporting applications were implemented more than a decade ago. Since then, the Division of Self Reliance has continued to customize and integrate new solutions to adapt to changes in programs and workload. Recent federal program requirement regarding community engagement necessitates further enhancements to IBES. As part of addressing community engagement requirements, Self-Reliance would also like to:

• Reduce or eliminate staff dependency on manual review of business process documentation by creating automated and guided workflows that support staff in processing benefit applications, re-evaluations, and changes.
• Utilize AI technologies to increase efficiency in code delivery and releases.
• Explore the creation of an agentic-AI code development solution capable of operating 24x7, shifting the burden of code creation to AI in favor of the Software Engineer III ensuring code is fit-for-purpose, aligned to leading practices, and is supportable long-term.
• Our development and production environment includes clustered JBoss application servers, clustered Apache web servers, F5 load balancers, BRE, Adobe Lifecycle, Subversion source control, MyEclipse IDE, Jenkins, Oracle 11g, Apache Service Mix ESB, Wily Introscope, etc.
• We are looking for a strong technical contributor who can quickly come up to speed with our existing system functionality and application infrastructure, from both hardware and software perspectives. The candidate to fill this position must be able to work in a fast-paced, agile environment.

Key Responsibilities

• Partners with other business and technical personnel to resolve problems of intent, simplicity, or feasibility of implementing software solutions in the available system and solution parameters.
• Evaluate, utilize, and lead the use of AI/ML capabilities to accelerate existing and new product modification/creation.
• Collaborate with product, QA, and data teams to define requirements and ensure alignment on AI feature behavior.
• Leverages excellent written and verbal communication skills to develop new business processes and programming solutions as required based on requirements and backlogs.
• Utilizes in-depth modeling, design, and coding skills to deliver quality solutions.
• Design applications to functional and technical programming standards.
• Gather and interpret user requirements into design specifications.
• Develop system specifications and interfaces.
• Determine time estimates and schedule for work based on given parameters.
• Code new features/functionality, as well as software enhancements and/or required fixes to production problems using existing and industry-standard functional and technical programming standards.
• Participate in or conduct structured code reviews/walkthroughs.
• Design and support testing of code prior to deployment.
• Provide On-Call support as needed.
• May require overtime to meet deadlines.