It's inspiring to work with a company where people truly BELIEVE in what they're doing!
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Position Summary
The Identity & Access Management (IAM) Intern supports the Information Security and IT teams in managing user identities, access rights, and authentication services across the organization. This role provides hands-on experience with identity governance, cybersecurity operations, and compliance in a healthcare environment.
Qualifications
- Currently possess or pursuing a degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related field.
- Strong analytical, organizational, and communication skills.
- Ability to handle sensitive information with a high degree of confidentiality.
- Familiarity with Microsoft 365, Active Directory, Entra ID, MFA, or SSO is a plus.
Job Responsibilities
- Assist with user account provisioning, modifications, and deprovisioning.
- Support access management activities, including security groups and role-based access controls (RBAC).
- Participate in user access reviews and compliance-related audits.
- Assist with MFA enrollment, password resets, and account troubleshooting.
- Help document IAM processes and support continuous improvement initiatives.
- Perform research and assist with IAM-related projects and reporting.
Competencies
- Satisfactorily complete competency requirements for this position.
Responsibilities of all employees
- Always Represent Chapters Health System professionally through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Chapters Health System policies, procedures and standard practices.
- Observe the Chapters Health System health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Chapters Health System.
- Use resources in a fiscally responsible manner.
- Promote the Chapters Health System through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
Qualifications:
- Current enrollment in graduate or undergraduate degree program
- Proficiency in MS Office Suite, Outlook, and Internet applications
- Strong verbal and written communication skills
- Good analytical, prioritizing, and organization skills
- Ability to develop and maintain professional, collaborative relationships with business partners
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
- Self-motivated with critical attention to detail, deadlines, and reporting
- High degree of confidentiality
Competencies:
- Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe the Company's health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
- Supports day-to-day operations developing a general understanding of all aspects of administrative functions including policies, procedures, and processes.
- Gains exposure to various business functions specific to business group.
- Gathers information and performs research.
- Assists with reports, letters, documents and other forms of communication.
- Observes processes and makes recommendations for improvements.
- Provides assistance with special projects, as needed.
- Performs other duties as assigned.
Compensation Pay Rate:
$16.00
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.