Analysis Skills, Automation, Best Practices, CIFS (Common Internet File System), Change Control, Communication Skills, Cross-Functional, Customer Relations, Customer Support/Service, Customer/Client Research, Data Analysis, Documentation, Establish Priorities, File Systems, Identify Issues, Industry Standards, Internet Security, Interpersonal Skills, Maintain Compliance, Metadata, Microsoft Active Directory, Microsoft Excel, Microsoft SQL Server, Microsoft SharePoint, Multitasking, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Project/Program Management, Risk, Risk Management, Root Cause Analysis, SQL (Structured Query Language), Sales Management, Security Infrastructure, Security Monitoring, ServiceNow, Statement of Work (SOW), Symantec Product Family, Systems Administration/Management, Technical/Engineering Design, Time Management, Training/Teaching, Unix Operating Systems, Unstructured Data, Writing Skills