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Identity Management Administrator

Sunrise Systems Inc

Concord, NH

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JOB DETAILS
SKILLS
2nd Level Support, Administrative Skills, Analysis Skills, Backup Software, Cloud Computing, Communication Skills, Data Processing, Documentation, Email Management/Administration, Family Educational Rights and Privacy Act (FERPA), HIPAA (Health Insurance Portability and Accountability Act), Help Desk, Identify Issues, Identity Data Management, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Windows Azure, Network Administration/Management, PCI, Patient Assessment, People Management, Process Improvement, Scripting (Scripting Languages), Team Lead/Manager, Windows PowerShell
LOCATION
Concord, NH
POSTED
30+ days ago
Job Title: Identity Management Administrator
Job ID: 26-00663
Location: Concord, NH ((Min of 2-days/week onsite required)
Duration: 03 months of contract with possible extension.
 
The Client is seeking an experienced IT professional to assist our in-house team with identity and access management.
 
JOB DESCRIPTION:
 
Position requires experience with Microsoft Active Directory, Azure Active Directory, Microsoft Exchange, PowerShell, and M365 Cloud solutions. This position is heavily focused on identity/permissions management and troubleshooting network access. Selected candidate will be doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships.  Often this will require research and follow up with approvers before implementing requested changes.
 
Under the guidance of Client, the resource in this role:
 
  • Creates and maintains user identities; allocates enterprise licenses, administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements.
  • Administers and troubleshoots secure user access to email resources and collaboration platforms for Executive Branch agencies; includes managing email accounts, distribution lists, and other shared mail resources; provides second tier support.
  • Works with and creates PowerShell scripts to provide efficiencies for and optimization of identity management processes.
  • Provides file recovery with Volume Shadow Services and current file backup software. Provides guidance for user self-service of cloud file and email recovery.
  • Develops, maintains, and follows, documentation related to MCS processes, procedures, and standards. Contributes ideas for process and workflow improvement.
  • Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed.
  • Partners with technicians from other Client divisions and bureaus to provide support and solutions.
  • Follows all established Client and State policies, standards, and procedures.
 
Skill Matrix:
 
SkillRequired / DesiredAmountof Experience
Windows Active Directory and Azure AD Identity Administration experienceRequired4Years
PowerShell Scripting experienceRequired2Years
Microsoft Exchange Online Support experienceRequired2Years
MS Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensingRequired2Years
Networking - DNS, DHCP, IP protocols, troubleshooting access to network resources as it relates to connectivityHighly desired2Years
File Access and Recovery - Experience recovering files with VSS and and recovering files from backupHighly desired1Years
Information SecurityHighly desired1Years
Documentation ProficiencyDesired1Years
Exceptional communication skills required as candidate will heavily interact w/technical team and end users for support issuesRequired  
 
Contact:
Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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