Identity Management Administrator II - IM Identity Management

Summary:

The Identity Management Administrator (IMA) manages and supports user access across CHRISTUS Health systems while ensuring compliance with security standards. This role safeguards information assets and provides guidance, training, and support for access administration.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Manage user access, security roles, templates, and provisioning within Epic (including templates, sub‑templates, security classes, roles, menus, activities, and profiles).
• Process and resolve access‑related requests, incidents, and inquiries for Associates, Non‑Associates, interns, and other clients.
• Maintain knowledge of regulations, standards, and best practices related to identity and access management.
• Protect information system assets by implementing appropriate controls to prevent unauthorized access, modification, disclosure, or destruction.
• Provide customer support, training, and guidance on system access and confidentiality requirements.
• Support business goals of the department, Information Management organization, and CHRISTUS Health.
• Work with systems such as EPIC, Pyxis, Tap‑N‑Go, Centricity, PACS, Meditech, Active Directory, and others.
• Utilize Microsoft Active Directory for account and access administration.
• Use ServiceNow for incident and request tracking.
• Demonstrate strong communication, customer service, problem‑solving, and interpersonal skills.
• Manage multiple tasks effectively with strong time‑management capabilities.
• Operate as a self‑starter with the ability to work independently and collaboratively.

Job Requirements:

Education/Skills
• Bachelor’s degree in business information systems; Computer Science or related field is required,
• In lieu of a Bachelor’s degree, a High School diploma or GED and four (4) years of relevant work experience above the minimum qualification

Experience
• Minimum of 2 - 3 years of hands-on experience in information systems access and provisioning administration in healthcare or related field.
• Knowledge of industry standards related to provisioning and access.
• Understanding of healthcare information system's needs.
• Experience with Microsoft Active Directory.
• Knowledge of government regulations industry standards for information security relationships, HIPPA, PCI-DDS.
• Broad technical knowledge and experience to include one or more of the following areas: Information Security, Identity Management, Application System Administration, Application System development or Information System Audits.

Licenses, Registrations, or Certifications
• EPIC Certification is required
• Certified Identity Management Professional (CIMP) is preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time