IDRC Program Specialist

Position/Summary:

The Somerset County Intoxicated Driver Resource Center (IDRC) operates a court-mandated 12-hour program for persons convicted of alcohol or drug-related driving or boating offenses. The IDRC detains, educates, and screens all participants. Based upon screening criteria, participants may be referred to a substance use disorder treatment provider for further evaluation. If referred and treatment is recommended, the IDRC will monitor enrollment in treatment services. The IDRC is also responsible for reporting instances of non-compliance to the sentencing court and the New Jersey Intoxicated Driving Program (IDP).

The Program Specialist is a position as part of the IDRC team. Responsibilities include assisting in all clerical aspects of the IDRC program to ensure the efficient operation of the IDRC by treating all consumers with respect, scheduling DUI offenders promptly, monitoring of affiliated agencies, case management, abiding by state regulations of N.J.A.C. 10:162, and upholding federal confidentiality laws (42 CFR Part 2) regarding the release of client information.

Responsibilities:

• Answer/return all incoming phone calls. Respond to inquiries from clients who walk in as well as other entities such as agencies, courts, state, public, etc.
• Manage 3 computer database systems, including 2 State databases, while abiding by Intoxicated Driver Program (IDP) state regulations at N.J.A.C. 10:162, state statute at N.J.A.C. 13:18-11.4(F) governing the Customer Abstract Information Retrieval (CAIR) Program regarding permitted use of motor vehicle record information NJSA 39:2-3.4, and federal confidentiality laws (42 CFR Part 2). Use of these data systems is solely to support IDRC operations and users may not access or disclose information for any other purpose.
• Construct client charts for each class, including MVC driver abstract searches and contact with the Court to ensure proper scheduling.
• Assists in processing, filing, copying, printing, faxing, and mailing of documents/correspondence. Maintenance of office supplies/machinery/equipment.
• Cross-trained in other support staff functions to cover positions as required by the Program Administrator or Addiction Services Director
• Data entry including pre/post test results, course evaluations, class session statistics, records retention, client transfers, etc.
• Review treatment records for completeness and accuracy. Follow up with agencies regarding client status.
• Develop policies surrounding daily operations and IDRC curriculum.
• Set up classroom for 2 days per week on bi-monthly basis, including technology preparation, technical assistance, preparation of forms, resource table display, etc.
• Knowledge and understanding of IDRC Program Administrator position responsibilities in order to ensure smooth operation of daily operations and performs other related duties as assigned.
• Attends and participates collaboratively in all departmental meetings and educational in-services. Participates in any classes or trainings offered by the County to enhance performance.
• Perform other duties as assigned by management.

Requirements:

• Bachelor's degree

• Experience working in substance use/mental health field

• Excellent interpersonal skills, including crisis management and ability to deescalate situations

• Knowledge of and ability to use computer for data entry & analysis. Proficient in Microsoft Office computer programs and other systems including state databases.

• Excellent time management and organizational skills

• Detail-oriented and thorough

• Comprehensive and complete understanding of legislation and regulations that pertain to the IDRC

• Ability to work a flexible schedule of hours

• Ability to communicate clearly and respectfully with clients and visitors.

• Bilingual Spanish/English

Salary: $47,000 - $51,000/year

Benefits include health coverage (medical, prescription, and dental), paid time off (vacation, holidays, and sick), a deferred compensation plan, and enrollment in the NJ State Pension System.