Citrix Product Family, Cloud Computing, Communication Skills, Consulting, Customer Support/Service, Desktop Environments, Desktop Virtualization, Identify Issues, Operating Systems, Operational Support, System Migration, Systems Administration/Management, Team Player, Technical Analysis, Testing, Thin Clients, Unified Messaging Services (UMS), VMWare
IGEL Endpoint Engineer – OS Migration
Rate: $95–$105/hr W2
Duration: 8-week consulting engagement
Location: Fully remote (EST hours required)
Role Overview
Our client is seeking an experienced IGEL Endpoint Engineer to support a short-term engagement focused on enterprise IGEL environment assessment, troubleshooting, and operating system migration from IGEL OS 11 to IGEL OS 12.
This role will work closely with engineering stakeholders to support a combination of environment review, issue remediation, and structured migration planning and execution within a large-scale IGEL-managed endpoint environment.
Key Responsibilities
- Perform technical assessment of the current IGEL environment, including IGEL UMS configuration, ICGs, device profiles, and endpoint policies
- Troubleshoot and resolve IGEL-related endpoint issues in collaboration with engineering and operations teams
- Support configuration review, validation, and remediation activities across IGEL-managed devices
- Assist with planning and execution of IGEL OS migration from version 11 to version 12, including sequencing, readiness, and rollout support
- Participate in technical working sessions to review findings, provide recommendations, and support implementation activities
- Support operational stability during migration activities, including identifying and resolving cross-system dependencies
- Provide hands-on engineering support across IGEL UMS, endpoint devices, and related virtual desktop infrastructure as needed
Desired Experience
- Hands-on experience with IGEL OS, including IGEL UMS and IGEL Cloud Gateway (ICG)
- Experience supporting IGEL OS upgrades, migrations, or large-scale endpoint rollouts (OS 11 to OS 12 preferred)
- Strong background in Endpoint Engineering, EUC, or Desktop Engineering environments
- Strong troubleshooting skills across endpoint, configuration, and connectivity layers
- Familiarity with virtual desktop environments (Citrix, VMware Horizon, AVD, or similar)
- Experience supporting thin client or zero-trust endpoint environments is highly desirable
- Ability to work in a fast-paced consulting environment with shifting priorities
- Strong communication skills and ability to collaborate with technical stakeholders
Engagement Details
- Duration: 8-week consulting engagement
- Location: Fully remote
- Time Zone: Preferred EST hours; must be flexible to collaborate with global teams, including India-based resources, as needed outside standard EST hours
- Applicants must be authorized to work for any employer in the United States. Sponsorship is not available.
Del Oro Consulting is an equal
opportunity employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other characteristic
protected by law.