Under general supervision, performs patient preparations and screening processes. This position also serves as a transporter for the department.
Core Competencies
Escorts patients within the department and to other departments as required.
Assists in answering telephone and answering questions.
Uses two identifiers prior to working with patient.
Prepares patients paperwork for examinations and expedites patient through out based on patient’s schedule and/or patient’s need.
Prepares patients for their exam (ie, assists patients in changing into gowns, verifying patient history data, escorts patient to exam room).
Practices universal precautions.
Operates hospital computer system for the input and retrieval of information. (Cerner and PACS)
Assists in ordering and stocking department supplies.
Understands his/her role in maintaining medication security to authorized personnel only.
Participates in hospital performance improvement activities (BPI projects, task forces, etc) when requested.
Provides services in own job category to all age groups.
Department Specific Competencies
Transports patients to and from the department using appropriate body mechanics and safety precautions.
Records and routes messages as indicated accurately.
Functions actively with a constant awareness of safety issues. Immediately corrects and reports any unsafe conditions found.
Answers telephone calls courteously within 4 rings, identifies self and department,ascertains needs and routes/communicates to the appropriate person.
Identifies and sets priority for completion of daily tasks appropriately.
Approves assigned time card cluster on a bi-weekly basis.
Assists patients from reception area.
Ensures patient comfort and confidentiality at all times.
Greets customers promptly and assures they are taken care of in a timely manner.
Checks frequently for accurate information, and follows through on inefficient documentation.
Checks incoming faxes and route to appropriate personnel throughout the day.
Education
Degree
Program
N/A
N/A
N/A
N/A
Additional Information
High School Diploma, GED or Higher Education
Experience
Number of Years Experience
Type of Experience
N/A
Additional Information
Ability to follow written and oral instructions. Ability to work with public, patients, other departments and medical staff. Working with minimal supervision and direction.
License / Certification Requirements
CPR certification
Compensation Range:
$25.00 - 28.38 / Hour
Numbers & Facts
Location
Torrance, California
Salary
$25–$28.38 Per Hour
Skills
Cernerunmatched
Computer Systemsunmatched
Documentationunmatched
Establish Prioritiesunmatched
Hospitalunmatched
Hospital Systemsunmatched
Information Retrievalunmatched
Medicationsunmatched
Needs Assessmentunmatched
Patient Confidentialityunmatched
Patient Historyunmatched
Performance Managementunmatched
Picture Archiving and Communication System (PACS)unmatched
Presentation/Verbal Skillsunmatched
System Operationsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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