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Job Type
Full-time
Description
Tanner Clinic has an immediate opening for an Imaging Coordinator.
Location: Kaysville Business Office
Hours: Monday - Friday 8am - 5pm
Essential Job Responsibilities:
- Schedule patients for MRI, CT, and Ultrasound procedures
- Greet patients in a warm, friendly, and prompt manner
- Gather patient and insurance information efficiently and accurately.
- Obtain pre-authorization of various radiology procedures with insurance companies
- Call and remind patients of their appointment 24 hours prior to their scheduled time
- Give patients schedule for CT exams and instructions on how to prepare for their scheduled exam
- Reschedule appointments for patients and providers promptly and professionally
- Work on a EHR system
- Other duties as assigned
Requirements
Education: High school diploma or equivalent
Experience:
- Previous medical scheduling experience preferred.
- Previous healthcare experience and/or familiarity with medical terminology helpful.
- Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred.
Education: High school or equivalent
Oter Requirements: None
Performance Requirements:
Knowledge:
- Knowledge of laws and guidelines regarding medical records maintenance, confidentiality, and release.
- Knowledge of medical terminology and departmental services.
Skills:
- Basic computer skills
- Possess pleasant and effective written, verbal, and telephone communication skills.
- Ability to use multi-line phone system, including transferring calls and paging.
- Adequate hearing to answer phone and speak with patients.
- Ability to speak clearly and loudly enough to be heard by callers and patients.
Abilities:
- Ability to maintain a professional demeanor during stressful situations
- Elicits appropriate information to route calls to the appropriate person.
- Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.