Imaging Service Rep - Pediatrics

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Child and Youth Services, Communication Skills, Computer Software, Computer Systems, Data Entry, Detail Oriented, Electronic Medical Records, Emergency Services, Healthcare, Healthcare Customer Service, Healthcare Providers, Hospital, Interpersonal Skills, Mail Processing, Medical Office, Medical Treatment, Organizational Skills, Outpatient Care, Patient Care, Patient Registration, Pediatrics, Radiology, Resource Utilization, Team Player, Technical Research

LOCATION

Tacoma, WA

POSTED

30+ days ago

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.

FTE: 0.7 Shift: Day Schedule: Tuesday-Friday 0630-1400

Position Summary
The Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging, coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.

Responsibilities

Greets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.
Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specific
Obtains prior imaging and reports
Liaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging services
May assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient's intra-facility
May assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of supplies
Assists technologists in researching questions/concerns from physicians' offices, reviewing relevant information and documents
Provides administrative support such as data entry and managing correspondence

Requirements

High school diploma or equivalent; associate degree or related certification preferred
Previous experience in a medical office or customer service role using computer systems and software, including electronic medical records (EMR) systems, particularly within radiology or imaging services preferred

Why Mary Bridge Children's?

Mission-driven:Partnering for healing and a healthy future for the patients and communities we serve

Award-winning:Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune

Growing: New pediatric hospital facility and medical office building opening in 2026

Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials

Employee-centric:MultiCare is consistently ranked among "America's Best Employers by State" by Forbes

Lifestyle:Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views

Explore our services at marybridge.org

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.13 - $33.68 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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