Imaging Services Representative - Rockwood Clinic

MultiCare Health System

Spokane, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Career Development, Communication Skills, Computer Software, Computer Systems, Data Entry, Detail Oriented, Electronic Medical Records, Fellowship, Healthcare, Healthcare Customer Service, Healthcare Providers, Interpersonal Skills, Mail Processing, Medical Office, Medical Records, Medical Treatment, Organizational Skills, Outpatient Care, Patient Care, Patient Registration, Primary Care, Radiography, Radiology, Resource Utilization, Team Player, Technical Research, Tuition Fees, Urgent Care

LOCATION

Spokane, WA

POSTED

30+ days ago

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0 Shift: Day, Schedule: Friday - Monday, 7:00am - 5:30pm

Position Summary
The Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging,
coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.
Responsibilities

Greets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.
Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specific
Obtains prior imaging and reports
Liaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging services
May assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient's intra-facility
May assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of supplies
Assists technologists in researching questions/concerns from physicians' offices, reviewing relevant information and documents
Provides administrative support such as data entry and managing correspondence

Requirements

High school diploma or equivalent; associate degree or related certification preferred
Previous experience in a medical office or customer service role using computer systems and software, including electronic
medical records (EMR) systems, particularly within radiology or imaging services preferred

About Rockwood Clinic

MultiCare Rockwood Clinic is one of the region's largest outpatient diagnostic and treatment centers, serving communities across eastern Washington, northern Idaho and western Montana. With more than 350 physicians and providers across 50 specialties and multiple primary and urgent care locations, Rockwood delivers more than 160,000 patient visits annually. This diverse and growing outpatient network offers a wide range of meaningful career opportunities.

About the Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.32 - $27.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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