Imaging Supervisor - Commercial

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a smart, committed, and experienced Imaging Supervisor to join our Commercial Imaging Center team at the Boyers Underground facility. In this role, you will be responsible for overseeing daily department operations, managing a team of 15-30 employees, and ensuring the highly secure, efficient storage, maintenance, and digitization of federal records.

What You'll Do (Responsibilities)

In this role, you will:

• Team Leadership & Development: Provide daily direction, lead, mentor, and cross-train department employees while establishing accountable performance standards and measures.

• Project & Quality Management: Manage project timelines, quality standards, and overall outcomes for high-volume customer orders in a production-driven environment.

• Customer Resolution & Process Optimization: Research and resolve complex customer issues, modifying operational procedures as needed to meet customer demands.

• Administrative & Financial Support: Assist with the monthly invoicing process and ensure effective cross-functional communication across internal local markets and external clients.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• 2-3 years of supervisory experience managing a team of 15-30 employees within a high-volume production environment.

• A strong technical background with a deep understanding of digital imaging and document digitization processes.

• Proven skills in team training, workload prioritization, project lifecycle management, and organizational efficiency.

• This position requires effective communication, internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

• Prior experience working with Kofax is preferred, but not required.

What We Offer (Benefits)

• Compensation: Starting at $59,300/an ( Negotiations Depending on Experience ), Bi-Weekly Direct Deposit & is Bonus Eligible

• Schedule: Monday - Friday, covering 1st Shift 6:30 AM to 3 PM

• Location: BOYERS UNDERGROUND FACILITY - 1137 Branchton Rd., Boyers, PA 16020

• This is an onsite role and no remote work will be considered.

• Flexible Paid Time Off, 7 Paid Holidays + Wellness Pay

• Comprehensive health, wellness, and retirement plans (Full benefits on day one, 401(k) with company match, and Employee Stock Purchase Program).

• Opportunities for continuous learning and professional growth (Tuition Reimbursement and internal management/leadership opportunities).

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. #LI-DNI

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0102484