Anatomy, Best Practices, Cerebral Vascular Accident, Concrete, Customer Support/Service, Healthcare, Hospital, Identify Issues, Medical Imaging, Medical Records, Medical Terminology, Oncology, Picture Archiving and Communication System (PACS), Quality Control, Radiology, Radiology Information System (RIS), Record Keeping, Telephone Skills
SUMMARY:
Prepares and collects prior studies and data. Acts as a liaison between Radiology Technologists and Radiologists concerning patient images and medical information.
Digitizes various radiologic scans and ensures quality control.
ESSENTIAL FUNCTIONS:
- Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors, and staff.
- Answers phones and routes them accordingly.
- Scans and enters accurate information into RIS applications.
- Orders and prepares priors for reading by a Radiologist to compare with current study.
- Initiates standards and methods for quality evaluation of images.
- Labels and hangs images to be read by Radiologists according to protocol.
- Maintains a working knowledge of all QC's protocols and procedures.
- Digitizes a wide variety of films and ensures quality control (all images have been sent) before finalizing.
- Deletes and /or transfers images from one accession number to another.
- Alerts Radiologists regarding code/strokes
- Notifies Rad. Ltd IT if PACS is down or any other applications not working to troubleshoot.
- Imports outside CDs to EPIC & PICOM & PACS
- Scans documents to On Base, EPIC, and PACS
- Maintains and QC's images coming from TMC Oncology and Rincon Hospital.
- Adheres to TMCH organizational and department-specific safety, confidentiality, values policies and standards.
- Performs related duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION: High school diploma or General Education Degree (GED); or an equivalent combination of relevant education and experience.
EXPERIENCE: Six (6) months' experience in a health-related field preferred. Medical terminology and anatomy experience or training preferred.
LICENSURE OR CERTIFICATION: None required.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of healthcare records and best practices for maintaining records.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to complete routine reports and correspondence.
- Ability to listen and accurately interpret others' communication or instructions to take appropriate action; ability to speak effectively before groups of customers or employees of organization.
- Ability to add and subtract two-digit numbers; ability to read a clock and accurately document time.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.