Immediate Access to Care Program Manager - Chicago

Join Our Mission at Family Guidance Centers, Inc. (FGC)!

 Family Guidance Centers, Inc. is a substance use treatment organization offering comprehensive behavioral health programs, including medication-assisted recovery, to individuals with substance use disorders (SUDs) and co-occurring mental health conditions. With over 25 years of experience and multiple locations across the state, we provide a full continuum of care for substance use disorder, from prevention and harm reduction to treatment and recovery support. Our programs integrate FDA-approved medications for the treatment of substance use disorders, including all three medications approved to treat opioid use disorder (buprenorphine, methadone, and naltrexone). We strive to meet our patients where they are, bringing care outside clinic walls via telehealth and mobile services and ensuring patients have access to harm reduction resources and education. 

Essential Duties:

· Provide direct oversight and clinical leadership of the Immediate Access to Care Department at 310 W. Chicago and Wabash location

· Review, approve, and sign clinical assessments, intake documentation, and ensure all required admission forms are scanned and labeled appropriately

· Conduct regular chart reviews to ensure completeness, clinical accuracy, and regulatory compliance for all patient records and assessment documentation.

· Ensure compliance with state and federal methadone treatment regulations, including documentation required by the Illinois Department of Human Services (IDHS), Division of Behavioral Health and Recovery (DBHR), and SAMHSA.

· Monitor department performance metrics related to access to care, timeliness of assessments, documentation quality, and outcome measures.

· Oversee staff scheduling, performance evaluations, coaching, and professional development.

· Ensure staff remain current with best practices in clinical assessment, documentation standards, level-of-care criteria, and regulatory requirements.

· Assist as backup to assessors or other IAC roles as needed and appropriate.

Schedule: Monday - Friday (7:00a - 3:30p)

Start Date: ASAP

Pay Rate: $60,000 - $65,000 annually 

Work Locations:

310 W. Chicago Ave., Chicago

2630 S. Wabash Ave., Chicago

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Education and/or Experience: Staff member will have an excellent working knowledge of program development concepts, ASAM clinical guidelines, DHS/DBHR contractual language and deliverable expectations, Joint Commission standards, and SAMHSA rules, regulations and guidelines is preferred. Two years of management experience in behavioral health, preferably in an outpatient setting is preferred.

Certificates, Licenses, Registrations: IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required.

Family Guidance Centers Inc. offers opportunities for individuals with an interest in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes:

• Health Insurance
• Dental 
• Vision
• Life Insurance,
• EAP 
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package