Immigration Client Intake Specialist I

Position Summary:

The Immigration Client Intake Specialist I supports the intake process for new and existing immigration cases. This role is responsible for accurately entering data, initiating case files, and assisting with basic client communication while learning firm systems and workflows. The position operates under close supervision and follows established processes.

Essential Functions:

These are the essential functions of the position.  Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodations:

 

• Monitor intake inbox and log new initiation requests into case management systems (e.g., VisaTrax/Zoom)
• Send standard questionnaires to clients, visa beneficiaries, and managers
• Create and organize case files, including billing numbers, barcodes, and scanned documentation
• Maintain accurate draft case records and status updates
• Assemble case files and route to attorneys for initial review
• Respond to routine client inquiries using templates and scripts
• Request educational evaluations and supporting documents as directed
• Ensure data accuracy and completeness in all systems
• Follow established intake workflows and timelines
• Other duties as assigned

Requirements:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 0–1 year of administrative, legal, or immigration-related experience
• Basic proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong attention to detail and organizational skills
• Ability to follow structured processes and instructions

Physical Demands:

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use a telephone, computer keyboard and mouse; reach with hands and arms; talk and listen.  The employee frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 15 pounds.  The employee is occasionally required to stand, stoop or kneel.  Specific vision abilities required by this position include close vision and the ability to adjust focus.

 

Benefits:

In accordance with California’s amended labor code as stated in Senate Bill 1162, the expected salary range for this California position is between $59,500 and $77,000 . Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position qualifies for the benefits below.  

 

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.

Contact Information:

If you have questions, please e-mail Adel Asim at adel.asim@ogletree.com with “Client Intake Specialist I – San Francisco" in the subject line. Please note, applications submitted via e-mail will not be considered.

Firm Overview:

Ogletree Deakins has one of the largest Business Immigration practices in the United States and provides a wide range of legal services to employers seeking temporary business visas and permanent residence for foreign national employees. We provide comprehensive immigration services to clients of all sizes, including numerous Fortune 500 companies. Our practice is designed to provide superior client service at competitive fixed fee rates. Our attorneys are proactive in handling client matters, from case initiation to case strategy/planning to the successful completion of the case, always remaining accessible to all of our clients.

 

We are fully committed to the importance of diversity within the legal profession and all workplace environments, and strongly encourage diverse candidates to consider the firm.

 

Equal Opportunity Employer.