Immigration Operations Data Analyst, AMS

TikTok Inc

San Jose, CA

JOB DETAILS
SKILLS
Analysis Skills, Billing, Data Analysis, Data Management, Data Modeling, Data Sets, Data Visualization, Documentation, Immigration Law, Maintain Compliance, Metrics, Operational Audit, Performance Metrics, Power BI, Regulations, Relocation Services, SQL (Structured Query Language), Standard Operating Procedures (SOP), Storytelling, Supplier Relationship Management (SRM), Trend Analysis, Vendor/Supplier Quality Management, Vendor/Supplier Relations
LOCATION
San Jose, CA
POSTED
30+ days ago

Team Summary: The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

TikTok is seeking to hire an Immigration Operations Data Analyst. In this role, you will have the opportunity to work with multiple domestic and international stakeholders to support our continued growth and expansion.

Key Responsibilities: • Act as a resource for the employee mobility services team for general information on operational workflow status and metrics. • Follow strict Standard Operating Procedures (SOPs) to conduct daily tasks to ensure workflows are appropriately followed and reflected in program data. • Work with several different types of technology to find, collect, and organize various types of data as well as present metrics in a way that is easy to understand. • Interpret various forms of data by analyzing large-scale datasets from diverse sources to identify trends, patterns, and anomalies, keeping track of dataset quality. • Use logical and analytical skills to audit and interpret data to determine what their findings mean for stakeholders. • Develop trend analysis and data modeling solutions to support proactive incident and vendor performance management. • Assist with data audits as required, including invoice reviews for billing matters.

Minimum Qualifications:

  • Bachelors degree or equivalent in a related field.
  • 3+ years of HR coordination/specialist experience in a high-volume, high-intensity tech environment.
  • Experience with data management and analytics tools (e.g. Excel, Google Sheets, SQL, Power BI, PowerApps) to derive insights and drive process adherence.
  • Experience working with large-scale data sets to identify current and potential issues.
  • Proven analytical skills for large datasets.
  • Ability to maintain strict confidentiality.

Preferred Qualifications:

  • Experience working with operations teams with the capacity to understand performance metrics for business needs.
  • Storytelling and data visualization experience.
  • Responsive and positive work attitude with the ability to deal with challenging tasks.

About the Company

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TikTok Inc