Case Management, Community Health, Computer Software, Customer Support/Service, Driver's License, High School Diploma, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Process Improvement, Project/Program Coordination, Public Health, Quality Assurance, Sales Qualification, Standard Operating Procedures (SOP), Volunteer Experience, Work From Home
Job Requirements
Required Qualifications
• Valid Indiana Driver’s License
• Access to reliable transportation
• High School Diploma (or equivalent) and 4 years of related
professional/volunteer experience; or, 2 year academic degree or certificate
(Associate’s Degree) and 2 years of related professional/volunteer experience;
or 4-year degree (Bachelor’s degree) and 1 year of related
professional/volunteer experience
• Documented experience providing tactful and quality customer service to
professionals and members of the general public
• Demonstrated client/case management experience
• Demonstrated experience adapting work schedule based on customer and program
needs
• Demonstrated experience conducting quality assurance activities in accordance
to standard operating procedures
• Demonstrated experience learning specialized software and computer programs
• Demonstrated basic proficiency utilizing Microsoft Office products- Outlook,
Word, and Excel
Desired Qualifications
• Bachelor’s degree in community health, public health, or closely-related field
• At least one (1) year immunization program-related experience involving
vaccine program
• Demonstrated experience working independently in a remote work/telework
setting
• Demonstrated experience identifying, communicating, and evaluating
opportunities for process improvements
• Working knowledge of CHIRP
• Working knowledge of VFC program operations, including vaccine storage and
handlingA
American Technology Consulting