Implementation Design Lead I

DHL Group

Whiteland, IN

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Best Practices, Business Analysis, Business Operations, Business Processes, Business Solutions, Business Support, Cloud Computing, Communication Skills, Continuous Improvement, Data Mapping, Design Document, ERP (Enterprise Resource Planning), Gap Analysis, IBM AS-400 Server, IDL (Interface Definition Language), IT Requirements, Identify Issues, Information Technology & Information Systems, Input/Output, Integration Testing, Inventory Management, Leadership, Maintain Compliance, Mentoring, Multitasking, Operational Support, Operations Management, Operations Processes, Oracle PL-SQL, Process Improvement, Project Design, Project/Program Management, Radio Frequency, Requirements Management, Risk Analysis, SQL (Structured Query Language), Sales/Support Engineering (SE), Software Administration, Standard Operating Procedures (SOP), Standards Development, Supply Chain, System Integration (SI), System Operations, System Test, Systems Administration/Management, Team Player, Technical Leadership, Technical Support, Technical Writing, Technical/Engineering Design, Test Requirements, Third-Party Logistics (3PL), Unit Test, Warehousing, Waterfall Model of Software Development, Willing to Travel, iSeries eServers
LOCATION
Whiteland, IN
POSTED
30+ days ago

Overview

We are looking for a Manhattan WMS Implementation Design Lead to oversee the design and deployment of Manhattan Warehouse Management System WMS solutions. The ideal candidate will have deep expertise in Manhattan WMS, strong leadership skills, and experience in end-to-end implementation projects, including design, configuration, and integration. This is an onsite position in Whiteland, IN.

Key Responsibilities

Lead the solution design phase for Manhattan WMS implementations, ensuring alignment with business requirements and operational processes.

Collaborate with stakeholders to gather requirements and translate them into functional and technical designs.

Develop high-level and detailed design documents, including workflows, configurations, and integration points.

Oversee system configuration and ensure adherence to Manhattan best practices.

Work closely with development teams for customizations and integrations with ERP, TMS, and other systems.

Conduct design workshops, gap analysis, and provide recommendations for process improvements.

Support testing phases, unit integration, UAT, and resolve design-related issues.

Provide post-implementation support and ensure smooth transition to operations.

Mentor and guide junior team members on Manhattan WMS design principles.

Required Skills & Qualifications

Proven experience in customized Manhattan WMS implementation Active SCALE Strong understanding of warehouse operations, inventory management, and supply chain processes Expertise in functional design, configuration, and integration of Manhattan WMS Familiarity with SQL, PL/SQL, and data mapping for WMS integrations Excellent communication and stakeholder management skills Ability to lead workshops and drive consensus on design decisions Bachelors degree in Supply Chain, IT, or related field, or equivalent experience

Preferred Qualifications

Knowledge of cloud-based WMS deployments Familiarity with RF devices, labor management, and slotting optimization Experience in Agile or Waterfall project methodologies Previous experience in 3PL or large-scale distribution environments Experience in AS400, IBM iSeries

Implementation Design Lead IAre you a dedicated technology professional passionate about technical design and project management? Are you a dynamic solution-oriented leader seeking an inclusive customer-centric atmosphere? Do you excel in collaborating with a diverse range of internal and external stakeholders, managing systems, project timelines, and solutions? If yes, DHL Supply Chain welcomes and values your unique perspective and skills. Join us in fostering a diverse and inclusive environment where your talents are celebrated.

Job Description

The Implementation Design Lead (IDL) is the technical resource on multiple projects, supporting Implementation Analysts in developing technical requirements, testing, configuration, and technical readiness of the system.

Design and Planning

Participate on suppliers inputs, process outputs, and customers SIPOC and business requirements on the IT project.

Analyze business requirements and translate them into detailed Warehouse Management System WMS system designs and configurations.

Collaborate with stakeholders to define functional and technical specifications for the WMS implementation.

Identify risks and issues related to the WMS implementation and devise mitigation strategies.

Serves as internal technical leader partnering with the product team on setup, design phases, and provides configuration and design direction to ensure project standardization.

Project Delivery

Participate in development of concept of systems, development, software demonstration preparation, and execution.

Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure.

Support and ensure quality of predefined IT solutions, as selected to support business needs, including system setup, testing, training, implementation, and post-implementation support of the predefined IT solutions, such as WMS, into a new or existing client site.

Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input, Process Output, Customers SIPOC, System Integration Testing, SIT, User Acceptance Testing, UAT, and Day In the Life Of DILO sessions.

Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client.

Provide specialty technical knowledge of one or more in-house or third-party applications.

Facilitate training for all levels of associates, customers, and/or business partners.

Documentation

Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution.

Maintain standard documents on configuration, troubleshooting, and update based on lessons learned from projects.

Required Education and Experience

Bachelors degree in IT, similar field, or 4 years experience in an IT environment with a technical design background required.

Experience in WMS implementations and support of business systems required.

Ability to travel 40-70 nationally to collaborate with broader team required.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits, including health, dental, vision, and life, 401K plan, paid vacation, and holidays.

Our Organization is an equal opportunity employer.

About the Company

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DHL Group