About UsHiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over‑year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. Our HR platform is intuitive, data‑driven, and built for the way people work today: globally, remotely, and collaboratively. Fast‑growing companies across the globe rely upon Bob to help them create the best work experiences for their people.Come and be you with usBeing a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.Job DescriptionOur team is growing as our customer base is expanding fast. We are looking to hire an enthusiastic Specialist within our Payroll implementation team to drive value through customer onboarding in our US Payroll and Benefits Administration solution. The goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure they feel supported to make the correct decisions during their payroll cycle. We already have a world‑class support function and we're looking for a candidate who can provide a meaningful contribution and ensure its continued success.Job RequirementsIn depth knowledge of both implementation and configuration of benefits administration solutions along with US Payroll systemsStrong understanding of the implementation lifecycle and ability to meet go‑live deadlinesDemonstrable experience managing multiple customers simultaneously and handling competing deadlines and prioritiesExperience guiding customers through system integrations and providing in‑depth training sessionsAbility to spot anomalies in payroll processes and enjoy working with numbers, with experience in complex reconciliationsGood understanding of SaaS and the technology industryStrong problem‑solving skills and an ability to think outside of the boxAbility to interact with product specialists and development teams around delivery/roadmapA can‑do approach with the ability to thrive under pressureExcellent client‑facing and internal communication skillsExcellent written and verbal communication skillsSolid organisational skills including attention to detail and multitasking skillsA desire to work in a fast‑paced startup environmentA strong work ethic, integrity and desire to succeedAdvantagesPrior knowledge of benefit administration systems such as PlanSource, Everything Benefits, ADP or Employee NavigatorPrior knowledge of US Payroll systems such as ADP, Rippling, Paychex, Gusto or SurePayrollPrevious experience working with global teamsExperience onboarding customers into a new payroll and benefit admin platform/serviceExperience using tools such as; Zendesk, Slack, & AsanaExperience working with APIs and integrationsBase salaries for this role range from $110,000-$130,000.As an HR company, HiBob seeks to create a best‑in‑class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender and all other forms of diversity is pivotal to this mission. When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidate's depth of experience, their qualifications relative to incumbent employees, and their location – among other factors.Job ResponsibilitiesWe're in search of a dynamic, proactive individual with exceptional skills in implementing both US Payroll and Benefit Administration solutions, eager to embark on a promising career at a rapidly growing scale‑up. Do you thrive in transforming the way customers manage their payroll and benefits administration? If this resonates with you, this role might be your ideal opportunity!Within our Customer Services and Experience function you will be responsible for the configuration, implementation and launch of our US Payroll and benefits administration systems to HiBob clients. You will be an expert in US payroll and benefits administration and provide expertise in managing the implementation of new customers. You will have excellent attention to detail, strong communication and project management skills and the ability to prioritize your workload. In offering expert implementation to HiBob customers you will support their onboarding in resolving issues related to payroll and benefits administration, and be able to offer high‑quality guidance as a trusted advisor in your field ensuring optimal set up.Job BenefitsWhy work with us: At HiBob we are committed to creating an excellent employee experience. Our bobbers, culture, and additional benefits all make bob a great place to work, come join us! We offer a competitive compensation package that includes salary, benefits, and pre‑IPO equity. We have a beautiful office located in NYC and remote bobbers coast to coast.Stock options at a high‑growth unicorn startup100% subsidized medical, dental, and vision coverage for employees401(k) with a 3% company match starting from Day 1Hybrid working model for bobbers in the NY metro areaWork from home allowance to get your home office set up!Temporary remote work‑from‑anywhere in the world for up to 2 months after 6 months of employmentAnnual Headspace subscription and wellness benefitsTwo social impact days per year for volunteeringBob balance days – 4 additional days within a calendar year – Enjoy a company‑wide long weekend at the beginning of each quarterEmployee referral program – $2,500 bonus for each successful referral with an additional ambassador bonusFun and frequent social events (in‑person and virtual)We love birthdays – take the day off and receive a special giftLocation EligibilityWhile this is a remote position, HiBob is currently authorized to hire in the following states: CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA. Candidates must reside in one of these states to be considered for employment.Join HiBob and be part of a dynamic, people‑centric organization where your impact will shape the future of work. Apply now and unleash your potential in a supportive, inclusive environment that celebrates your uniqueness.#J-18808-Ljbffr