Implementation Manager

Mitchell Martin

New York, NY(remote)

JOB DETAILS
SALARY
$120,000–$125,000 Per Year
SKILLS
Customer Relationship Management (CRM) Systems, Documentation, Identify Issues, Logistics, Onboarding, Problem Solving Skills, Project Management Software, Project/Program Management, Software as a Service (SaaS), Startup, Time Management, Training/Teaching
LOCATION
New York, NY
POSTED
Today
Title: Implementation Manager

Location: Remote
Position Type: Full Time

Compensation
Pay Range:$120,000 -$125,000 Per Year


Description
Join our team as an Implementation Manager in a remote setting. 
This full-time role involves managing projects, onboarding customers, and ensuring customer success. 
Candidates should have experience in a startup or scaling environment and a background in SaaS.

Key Responsibilities
Manage project timelines and deliverables.
Lead customer onboarding processes effectively.
Coordinate training and documentation efforts.
Facilitate troubleshooting and resolution of issues.
Foster strong relationships to drive customer success.

Qualifications
4-5 years of relevant experience.
Independent and self-sufficient individual contributor.
Experience in SaaS environments required.
Logistics experience is a strong plus.
Comfortable working in a startup/scaling environment.

Core Technologies
SaaS | Project Management Tools | Customer Relationship Management Software

Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy. 

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4  

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement  


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About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com