divh2Implementation Specialist/h2pIDEALFORCE has a contract position available immediately for Implementation Specialist to join our customer in Phoenix, Arizona. This is an onsite position. Please find below additional details about this job. Kindly respond with your most up-to-date resume if you would like to pursue this opportunity. Client prefers local candidates for this position./ph3Job Description/h3p- Establish and/or update workflow processes for implementation activities for internal and external stakeholders, for online technologies including ADEs Learning Management System (Blackboard LMS), Event Management System (EMS), and Content Management System (CMS)/pp- Coordinate and/or manage implementation activities as assigned, such as:/pulliProvide product training for ADE staff and assist them in implementation/liliManage internal ADE users (license setups, permissions, monthly counts, etc.)/liliProvide Tier 2 support for ADE and vendor products/liliAct as the vendor contact for Tier 3 support/liliManage version updates of products/liliPerform product demos for LEAs/liliSchedule/Conduct kick-off meeting with LEA (Local Education Agency)/liliConduct setup activities or questionnaire for LEA - specifically perform system administrator activities/liliResponsible for all phase sign offs/liliProvide product training/liliConduct post go-live hyper-care/liliTransition LEA to ADE Support team/liliManage ADE Community of Practice groups for LMS, EMS, and CMS./liliEvangelize use of online learning tools within ADE to support agency goals/liliAssist in development and tracking of product requirements and backlog/liliAct as Implementation team contact to Development for documenting and reviewing bug fixes and product enhancements/liliUnder the direction of the implementation manager, provide input to IT Communications team on collateral, communication, websites, etc/liliAttend product specific meetings with vendors and internal personnel to guide product demos, upgrade/release management decisions, collateral, etc/liliGather information from LEA leads (prospective customers) and consult with Outreach account managers as needed/liliConduct and/or coordinate product demonstrations and webinars as needed/liliUpdate LEA prospecting and implementation information in Customer Relationship Management (CRM) system as needed/liliCreate and implement ADEs plan for internal and external training on LMS, EMS, and CMS/liliBuild effective working relationships with other ADE divisions to complement outreach programs of various departments/li/ulh3Qualifications/h3p B.A. or B.S., Masters in Education or Instructional Technology preferred/pp 2+ years experience managing a Learning Management System, preferably Blackboard Learn/pp 5+ years experience in preparing and delivering online courses/pp Experience in migrating courses between LMS systems/pp Experience with PC and Mac applications/pp Experience in training LMS users through online and face-to-face settings/pp Experience developing training materials and job aides/pp Experience integrating LMS with other data systems (SIS, gradebook, etc.) preferred/pp Skill in using and configuring online presentation tools, especially Blackboard Collaborate/pp Knowledge of, and experience with, web development and programming applications including, but not limited to, the following: Extensible Markup Language (XML), HyperText Markup Language (HTML), Extensible HyperText Markup Language (XHTML), Java, and JavaScript/pp Basic knowledge of SQL preferred/pp Knowledge of, and the ability to, function with various state, region, county, district, and school organizational structure/ph3Additional Information/h3p- All your information will be kept confidential according to EEO guidelines./pp- All candidates who are authorized to work in the US are encouraged to apply./pp- Most of our positions require the candidate to clear the background check prior to commencing the assignment./ppTHIRD PARTY CANDIDATES:/ppEmail your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location, and Availability./ppDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed./p/div