Implementation Specialist - Accounting & Payroll Software
Caselle a Govineer Solutions Company Provo UT | Hybrid-friendly Help Communities Thrive Through Better Payroll & Accounting Software
At Caselle, the work you do matters. Our software supports cities, towns, and public agencies across the country, helping them run critical services-from accounting to payroll-smoothly and accurately. Were looking for a motivated, detail-oriented Payroll Implementation Specialist to join our team and help clients successfully move to our software. This role is a great fit if you enjoy working with data, solving problems, and helping customers feel confident using new systems. Whether youre fresh out of school or have a couple of years of payroll experience, this position offers hands-on learning, meaningful client interaction, and long-term career growth in GovTech.
What Youll Be Doing
Youll work closely with customers during their software implementation, especially as it relates to our payroll application. Your days will include:
• Preparing and validating files for conversion • Comparing and balancing data between systems • Identifying issues that need to be corrected • Collaborating with our Customer Support team to resolve questions related to payroll processes • Supporting customers as they learn and use Caselle software • Helping train clients in a pre-live environment-by phone, video, or occasionally onsite • Reviewing and formatting customer forms such as checks, invoices, and financial statements • Assisting with database setup for add-on applications • Keeping clear documentation of your daily progress
Above all, youll provide excellent customer service, even when payroll questions are complex or time-sensitive.
What Were Looking For
Were seeking someone who is organized, detail-focused, and customer-driven with a genuine interest in accounting and payroll systems. Experience working with payroll, payroll processing, or payroll software is important, along with strong communication skills and the ability to manage deadlines in a fast-paced environment. An Associates degree in Accounting or a related field is required, and a Bachelors degree is preferred. If you enjoy learning new systems, adapting to change, and helping others succeed with their payroll and accounting operations, youll feel right at home here. Experience delivering software training to small groups or one-on-one is a plus.
Compensation
Salary will be discussed during the interview process and aligned with your experience.
Ready to Apply
If youre looking for a role where you can build expertise in payroll, grow your career, and make a real impact for communities across the country, wed love to hear from you. Apply today and start your journey with Caselle.