Perform installation oversight, configuration, testing, monitoring, servicing of network equipment, and activation of DoD network services/projects in accordance with DISA standards.
Primary Responsibilities:
Lead and train team on implementation activities and processes
Execute customer coordination, Initial Test & Acceptance (IT&A), required reporting, and all data entry for new service activations
Work with customers, solution architects, and vendor SMEs to implement changes and identify/analyze/resolve issues
Manage Service Orders per Change Management procedures; ensure TSOs are accurate and in place
Initiate device configurations using configlets
Analyze DISN and supporting databases to validate/implement customer requirements
Design/implement solutions to complex problems via testing, documentation, and configuration modifications
Coordinate/program circuit activations with commercial vendors for end-to-end connectivity
Monitor networks post-change to confirm traffic behavior and detect customer impact; incorporate lessons learned/customer reporting
Engage DISA PMs/customers to resolve unclear/incomplete requirements and drive approvals to keep requests moving
Requirements
Required Qualifications:
BS + 4–8 yrs relevant experience OR MS + 2–6 yrs relevant experience
Strong knowledge of network hardware specs, configuration/testing processes, and performance/problem management
Working knowledge of: DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF
Familiarity with network appliances: routers, load balancers, DNS servers, firewalls
Strong communication skills; collaborative, team-oriented, self-driven
Benefits
Core Benefits:
Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
Payroll: Paid Bi-Monthly.
401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
Individual or company-wide performance and recognition awards (Quarterly
Health Benefits:
UNITED HEALTHCARE PPO, extensive national coverage.
INCLUDES: Medical/Dental/Vision/HSA.
Eligible on the first of the month, immediately after the start date.
Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
Quality of Life Benefits:
Training & Career Development Reimbursement of Tuition and training needed to support career development.
$150 monthly reimbursement contribution paid monthly towards parking expenses.
Receipts must be submitted by the close of business on the 25th of each month.
Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.