Import Compliance & Customs Operations Specialist

• The Import Compliance & Customs Operations Specialist supports the Client Industry, Inc. Customs team in executing import compliance and customs operational activities to ensure adherence.
• Customs and Border Protection (CBP) regulations, company policies, and internal compliance requirements.
• This role serves as a key contributor in the day-to-day management of import transactions, customs documentation, trade data review, and regulatory compliance activities.
• Working closely with members of the Customs team and cross-functional business partners, the Specialist assists in maintaining compliant import processes, resolving customs-related issues, supporting free trade agreement initiatives, and promoting operational efficiency across the organization.
• The position requires a strong understanding of current import regulations and customs processes, including USMCA certification requirements and supporting documentation.
• The successful candidate demonstrates strong analytical skills, attention to detail, collaboration, and a proactive willingness to jump in where needed to support team goals, operational priorities, and compliance objectives.

Key Responsibilities

• Support the Client Industry, Inc. Customs team in the execution of import compliance and customs operations activities.
• Assist in monitoring import transactions to ensure compliance with CBP regulations and internal policies.
• Support review and maintenance of tariff classifications (HTS), customs valuation information, and import documentation.
• Assist with data analysis and compliance monitoring initiatives.
• Investigate and support resolution of customs clearance delays, shipment holds, and entry discrepancies.
• Maintain compliance documentation and support audit readiness activities.
• Collaborate with Procurement, Logistics, Supply Chain, Finance, and other business functions to gather information required for customs compliance activities.
• Support continuous improvement initiatives that enhance compliance, operational efficiency, and data quality.
• Monitor regulatory changes and escalate potential compliance concerns to Customs team leadership.

USMCA and Free Trade Agreement Responsibilities

• Support the administration of USMCA and other Free Trade Agreement programs.
• Review and maintain supplier USMCA certifications and supporting documentation.
• Assist with supplier solicitation efforts and record retention requirements related to USMCA claims.
• Support qualification reviews and validation of information required for preferential duty treatment.
• Maintain working knowledge of USMCA certification requirements, rules of origin, and documentation standards.
• Partner with internal stakeholders to identify opportunities to maximize compliant utilization of USMCA benefits.

Key Competencies

• Knowledge of import regulations and customs processes.
• Understanding of customs entry requirements, tariff classification, valuation, and country of origin principles.
• Working knowledge of USMCA certification requirements and free trade agreement administration.
• Strong organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills
• Experience working in Microsoft Office Suite (Outlook, Teams, Excel) preferable
• Ability to work effectively in a cross-functional environment.
• Demonstrated initiative and willingness to proactively jump in where needed to support the Client Industry, Inc. Customs team, business operations, and compliance objectives.
• Strong customer service mindset with a commitment to operational excellence and compliance.

KEY DETAILS

• Import Customs Specialist
• Understanding of current events in the importing sector of the right now
• Having experience with broker management,
• Understands the entry operations guidelines
• Understand how to assign a HTS to a product.
• Understanding of USMCA qualification
• Previous experience as a Customs Broker or Entry Writer would be beneficial