Import Compliance Specialist (Bilingual in Mandarin and English)

Who We Are

Conexus Food is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one roof. With distribution centers spanning the US, over 2 million square feet of warehousing space, and a fleet of more than 1,000 trucks, we're the go-to when it comes to reliable delivery services.

At Conexus Food , we believe that teamwork and collaboration are the keys to success. We pride ourselves on maintaining the highest standards of integrity and honesty in everything we do and building strong relationships with our clients. We're looking for individuals who share our values and are committed to excellence. Join our team and contribute to our culture of collaboration and integrity while growing your own skills and expertise. Together, we'll deliver high-quality products and exceptional service to our clients and achieve great things.

Position Overview

We are seeking a detail-oriented Import Compliance Specialist to support our international sourcing and import operations by ensuring all imported products comply with U.S. Customs and Border Protection (CBP), FDA, USDA, and other applicable regulatory requirements. This position partners closely with overseas suppliers, customs brokers, freight forwarders, and internal departments to ensure import documentation is accurate, shipments are compliant, and products are cleared efficiently. The ideal candidate is highly organized, analytical, and experienced in international trade compliance.

Key Responsibilities

• Ensure imported products comply with U.S. Customs, FDA, USDA, and other applicable import regulations.
• Prepare, review, and maintain import documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and other required compliance documents.
• Coordinate with customs brokers, freight forwarders, and government agencies to facilitate timely customs clearance.
• Verify Harmonized Tariff Schedule (HTS) classifications, country of origin, valuation, and duty assessments for imported products.
• Review import documentation for accuracy and resolve discrepancies before shipment arrival.
• Communicate with overseas suppliers in Mandarin to obtain required documentation, resolve compliance issues, and ensure shipment readiness.
• Monitor regulatory changes affecting imported food products and recommend process improvements to maintain compliance.
• Maintain import records in accordance with CBP recordkeeping requirements and company policies.
• Assist with customs audits, internal compliance reviews, and government inquiries.
• Collaborate with Procurement, Logistics, Quality Assurance, Warehouse Operations, and Finance to support compliant import operations.
• Support product launches by ensuring all regulatory documentation and import requirements are completed before shipment.
• Assist with special projects and other import compliance initiatives as assigned.

Qualifications

• Bachelor's degree in Supply Chain, International Business, Business Administration, Logistics, or a related field preferred.
• Fluent in both Mandarin and English (written and verbal) is required.
• 1+ year of experience in import compliance, customs compliance, international logistics, or global trade.
• Working knowledge of U.S. Customs regulations, FDA and USDA import requirements, and import documentation.
• Experience working with customs brokers, freight forwarders, and international suppliers.
• Familiarity with HTS classifications, country of origin requirements, and Incoterms.
• Strong attention to detail with excellent organizational and analytical skills.
• Proficiency in Microsoft Excel and ERP systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.

Preferred Qualifications

• Experience in the food import, food distribution, or wholesale industry.
• Knowledge of FDA Prior Notice, FSMA, food labeling requirements, and government agency import regulations.
• Experience with ERP systems and international trade compliance software.
• Familiarity with free trade agreements and duty optimization programs.

Benefits Offered

• Medical Insurance – Comprehensive coverage to help you and your family stay healthy.
• Dental Insurance – Preventive care and treatments to keep your smile bright.
• Vision Insurance – Coverage for eye exams, glasses, and contact lenses.
• Life Insurance – Financial protection for your loved ones in the event of the unexpected.
• 401(k) Plan – Save for your future with access to a retirement savings plan.
• 401(k) Retirement Plan with 3% Company Match – Grow your retirement savings with company contributions.
• Career development opportunities within a growing organization.

Sponsorship for Employment

N.A. Trading Company does not provide sponsorship for employment visa status (e.g., H-1B visa status). To be considered for permanent employment, applicants must be currently authorized to work in the United States on a full-time basis.

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