Import Coordinator - Air

Forward Air

Compton, CA

JOB DETAILS
SALARY
$30–$34 Per Hour
SKILLS
Billing, Brokerage, Communication Skills, Data Quality, Detail Oriented, Documentation, Identify Issues, Import/Export Compliance, Information/Data Security (InfoSec), Logistics, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Word, Operations Processes, Order Delivery, Organizational Skills, Procedure Development, Regulatory Compliance, Shipping Documents, Supply Chain, Time Management, Trucking, Warehousing, Web Conferencing, WebEx
LOCATION
Compton, CA
POSTED
Today

The Import Coordinator - Air supports international air import operations by coordinating shipment activities from arrival through final delivery. They assist with documentation processing, shipment tracking, and coordination with carriers, brokers, and delivery partners. They support timely clearance and delivery while ensuring data accuracy and compliance.

 

Compensation:  $30.00 - $34.00 per hour

 

Responsibilities

  • Assist with coordinating air import shipments from pre‑arrival through final delivery.
  • Process and review import documentation such as arrival notices, commercial invoices, and shipping documents.
  • Enter and maintain accurate shipment data in CargoWise and other systems.
  • Track shipment arrivals, customs clearance status, and delivery milestones.
  • Communicate with airlines, customs brokers, trucking providers, warehouses, and internal teams.
  • Follow U.S. import compliance requirements and internal operating procedures.
  • Identify documentation issues or clearance delays and escalate as needed.
  • Support duty, fee, and charge validation for billing accuracy.
  • Respond to customer inquiries related to shipment status and delivery.
  • Maintain accurate and organized shipment records.
  • Assist with coverage during peak volume periods.
  • All other duties as assigned to meet evolving business needs.

 

Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a related field preferred.
  • Prior experience in logistics, transportation, or related operations roles. 
  • Basic understanding of air import processes and international shipping preferred.
  • Experience with CargoWise or similar TMS/forwarding tools or demonstrated ability to learn systems quickly.
  • Strong organizational and communication skills. 
  • Strong attention to detail and time‑management skills.
  • Ability to follow defined procedures and meet deadlines.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
  • Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.

About the Company

F

Forward Air

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
1981
WEBSITE
https://www.forwardair.com/content/careers-0