Import Coordinator

Ultimate Staffing is partnering with a leading international freight forwarder to hire an experienced Import Operations Coordinator. If you have a strong background in import logistics and want to manage shipments from arrival to delivery, this is a great opportunity to grow your career in a high-impact, global environment.

Why You'll Love This Role

• $50K-$60K salary + stability of a direct hire position
• Hybrid schedule (3 days onsite / 2 remote)
• 35-hour work week for better work-life balance
• Work with a global network of carriers, brokers, and partners
• Opportunity to own import files end-to-end and build customer relationships

What You'll Do

You'll play a key role in managing international imports and ensuring smooth delivery for customers:

• Manage import shipments from arrival to final delivery (A-Z)
• Coordinate with customs brokers, steamship lines, airlines, and trucking companies
• Prepare and review import documentation (B/Ls, customs paperwork, delivery orders)
• Track shipments, perform traces, and proactively resolve delays or issues
• Generate delivery orders and ensure timely freight movement
• Handle billing, invoicing, and collections for import files
• Communicate professionally with customers, carriers, and internal teams
• Ensure compliance with customs regulations and company SOPs

What You Bring

• 4+ years of freight forwarding experience with a focus on imports
• Strong understanding of import processes, customs clearance, and documentation
• Experience working with international carriers and routing
• Ability to manage multiple shipments in a fast-paced, deadline-driven environment
• Excellent customer service and communication skills

Tools & Skills

• Cargowise (required) or similar TMS experience
• Proficiency in Excel, Outlook, and Word