Import Export Analyst I

Lancesoft

Strongsville, OH

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Automation Systems, Business Services, Business-to-Business (B2B), Communication Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Distribution Services, Documentation, English Language, Freight Forwarding, Government Regulations, High School Diploma, Import/Export, Import/Export Compliance, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operating Systems, Oracle, Oracle ERP, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Purchase Orders, Record Keeping, Regulatory Compliance, Resolve Customer Issues, Shipping Documents, Spreadsheets, Status Reports, Stewardship, Systems Administration/Management, Time Management

LOCATION

Strongsville, OH

POSTED

1 day ago

Description:

Job Title: Import Export Analyst I

Location: 19699 Progress Drive, Strongsville Ohio (44149)

Duration: 12 months

Pay range: $21/hr. On W2 all inclusive

Description:

The Export Coordinator reports to the Export Control Coordinator and is primarily responsible for managing international orders and achieving customer satisfaction while adhering to export compliance regulations. This would include entering purchase orders into Oracle ERP, following up with the manufacturing site/distribution center responsible for shipping the order, working with freight forwarders to plan the shipments, communicating with other Client regions on order status reports, and generating shipping documents. An understanding of compliance guidelines, regulations, experience, and judgment are required for screening customers and products.

The Export Coordinator ensures that all Client’s affiliate and direct customer needs are promptly addressed by responding to customers’requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality.

Additional Responsibilities:
•Determine whether a customer order can be shipped internationally per Client Export Compliance guidelines and practices, US government regulations, Client’s Product stewardship requirements, Financial Status, and any other export considerations.
•Utilize existing systems and tools to manage customer/country specific requirements to translate purchase order details to operating systems at each plant or sourcing location.
•Maintain Excel spreadsheet with open orders and update Client affiliate spreadsheets
•Maintain complete digital record for each international shipment
•Use Oracle and Trade Automation Systems to maintain the flow of Exports by entering booking requests, generating documents, communicating shipping details and delays to affiliates, obtaining certificate of analysis
•Confirm Harmonized Tariff Schedule Numbers and license requirements as needed
•Use working knowledge of export documentation requirements to review said documents for completeness and accuracy in accordance with established procedures and guidelines and resolve any issues
•Continuous Learning –stay up to date on procedures, tools, and system upgrades.

Skills Needed:
•Attention to detail;effective time management
•Communication skills, both written and spoken;includes the ability to communicate in a cross-cultural context with Client’s employees in other countries for whom English is their 2nd or 3rd language
•Problem solving in a high-pressure environment
•Ability to balance multiple urgent tasks

Required qualifications:
•High School Diploma or Equivalent
•Strong Acumen for IT Tools (Excel, PowerPoint, Word, Outlook etc.) Working knowledge of US export compliance

Preferred qualifications:
•At least two (2) years of experience within export compliance customer service, with knowledge of business-to-business customer service and international order processing
•Oracle ERP knowledge

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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