Position Title: Import Freight Forwarder Department: Operations / Logistics Reports To: Operations Manager / Logistics Manager Job Summary The Import Freight Forwarder is responsible for coordinating and managing international import shipments via air and ocean freight. This role ensures shipments move efficiently from origin to final destination while complying with all customs regulations, documentation requirements, and company procedures. The Import Freight Forwarder communicates with overseas agents, carriers, customs brokers, and customers to provide smooth and timely cargo movement.
Key Responsibilities
Prepare quotations in coordination with foreign agents and Carriers
Coordinate and manage international import shipments by air and ocean freight
Track and monitor shipments from origin to final delivery
Prepare and review import documentation including bills of lading, airway bills, commercial invoices, and packing lists
Communicate with overseas agents, carriers, trucking companies, and warehouses
Ensure compliance with U.S. customs regulations and import requirements
Coordinate customs clearance with customs brokers
Provide shipment updates and excellent customer service to clients
Arrange delivery appointments and inland transportation
Resolve shipment delays, discrepancies, or documentation issues
Maintain accurate shipment records and update internal systems
Verify freight charges, invoices, and billing information
Work closely with operations team to ensure customer satisfaction
Required Qualifications
Experience in freight forwarding, logistics, or international shipping
Knowledge of air freight and ocean import procedures
Understanding of import documentation and customs processes
Strong communication and customer service skills
Ability to manage multiple shipments and deadlines
Proficiency in logistics software, email, and Microsoft Office
Strong attention to detail and problem-solving abilities
Preferred Qualifications
2+ years of experience in freight forwarding or logistics operations
Knowledge of U.S. Customs regulations and import compliance
Experience working with international agents and carriers
Familiarity with freight management or ERP systems
Key Skills
Logistics coordination
International shipping knowledge
Documentation management
Time management and organization
Customer communication
Problem solving and multitasking
High level computer skills
Numbers & Facts
Location
Carson, CA
Job Type
Full-time
Skills
Air Cargounmatched
Billingunmatched
Billing Recordsunmatched
Brokerageunmatched
Cargo/Freightunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Document Managementunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Freight Forwardingunmatched
Health Insuranceunmatched
Import/Export Complianceunmatched
Logisticsunmatched
Logistics Industry Softwareunmatched
Maintain Complianceunmatched
Marine Cargounmatched
Microsoft Officeunmatched
Multitaskingunmatched
Plan Meetingsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Systems Maintenanceunmatched
Time Managementunmatched
Truckingunmatched
United States Customsunmatched
Warehousingunmatched
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