Aviation Industry, Billing, Business Administration, Cargo/Freight, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Government Regulations, International Business, Multitasking, Organizational Skills, Problem Solving Skills, Profit & Loss Statements, Reporting Skills, Supply Chain, Supply Chain Management, Time Management, United States Customs
Import Transportation Coordinator
The Import Transportation Coordinator regularly and directly interfaces with Mohawk's clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish. The Import Transportation Coordinator possesses an inquisitive mindset to investigate and resolve problem shipments and other aspects of freight management.
Essential Duties & Responsibilities:
- Instruct agent offices in the handling of Mohawk shipments
- Build shipments according to customer requirements
- Oversee complex transportation moves and/or complex customer requirements (air consolidations, chassis pools, foreign-to-foreign shipments)
- Choose the most reliable and cost-effective service to meet customers' needs
- Trace and track shipments to their final destination via CargoWise (freight management system)
- Arrange clearance and delivery to customer facilities
- Take proactive and proper action whenever needed to avoid delays or problems
- Prepare reports and/or advising clients of shipment status
- Issue quotes to clients
- Rate files in accordance with client rates
- Audit P&L statements & resolving discrepancies in a timely manner
- Finalize files with billing charges, complete billing invoices
- Complete additional duties as assigned
Desired Skills/Experience:
- Associates or Bachelors Degree in International Trade, Business Administration, Supply Chain Management or other related field preferred
- Solid knowledge of International Transportation (Air & Ocean) as well as U.S. Customs & Border Protection and other Government agency regulations preferred
- Strong computer skills required
- Excellent communication skills required
- 2+ years Import/Transportation experience preferred
Knowledge, Skills & Abilities:
- Must be self-motivated and able to prioritize
- Must possess strong organizational skills, ability to multi-task and must be very detail oriented
- Must be able to resolve problems in all aspects of job
- Have an open mind to accept changing work environment
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.