Prior customer service experience in an administrative assistant or clerical role.
Required
2
Years
Basic experience with spreadsheets and databases.
Required
2
Years
Prior reimbursement or financial reconcilitation experience.
Required
2
Years
Strong attention to detail with the ability to work independently.
Required
Good oral and written skills.
Required
Strong math and computer skills.
Highly desired
Prior experience with emergency management credentials/certifications.
Highly desired
Prior government or public sector expereince.
Nice to have
Logistics/supply chain coordination experience.
Nice to have
Questions
Description
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question 2
What is your candidate's email address?
Question 3
Where does your candidate currently reside (City & State)?
Question 4
If selected for engagement, your candidate's hourly Pay Rate must be $24.43 per hour. Do you agree to these requirements?
Question 5
Position is on-site, Monday through Friday, 37.5H/week. Hours can be flexible as long as the 37.5 are met. Does candidate accept this requirement?
Question 6
Interviews will be via Teams or in-person if preferred. Does candidate accept this requirement?
Reviewing reimbursement packets for accuracy & consistency across multiple documents, coordinating w/other states, agencies, or personnel, providing routine updates to leadership, as well as organizing the packet for submission to requesting state
A state-level EMAC (Emergency Management Assistance Compact) Contractor will assist the Logistics Section Chief with closing out open Emergency Management Assistance Compact (EMAC) Reimbursement Packets.
Responsibilities include reviewing the reimbursement packets for accuracy and consistency across multiple documents, coordinating with other states, agencies, or personnel, and providing routine status updates to leadership, as well as organizing the packet for submission to the requesting state 1. Pre-Event Preparation & Planning
Resource Typing: Assist state agencies and local jurisdictions in cataloging, typing, and vetting deployable resources.
System Maintenance: Ensure state staff and partner agencies are familiar with the Emergency Management Assistance Compact Operations System.
2. Activation & Deployment Operations
A-Team Support: Serve as a member of the State Emergency Operations Center (SEOC) A-Team to process requests and offers between Assisting and Requesting States.
REQ-A Processing: Review or assist in drafting and executing the Request for Assistance (REQ-A) forms, which serve as legally binding contracts during disasters.
Monitoring: Maintain continuous contact with deployed resources, tracking their status, logistics, and mission progress.
3. Post-Disaster Reimbursement & Compliance
Documentation: Ensure all deployment documentation, timesheets, equipment, and other expense logs are accurately recorded across multiple forms.
Package Auditing: Guide deploying personnel and resource providers in building, auditing, and submitting comprehensive reimbursement packages.
Financial Closeout: Coordinate with Assisting Agency/Entity and Requesting States to reconcile costs and secure reimbursement.
4. Qualifications & Requirements
Experience: Emergency Management experience is preferred but not required.
Skills: Detailed oriented, ability to work autonomously to coordinate with other states, agencies, and personnel. Good computer and math skills are a bonus. Knowledge of the Emergency Management Assistance Compact process is preferred but can be taught with Just in Time Training.
Hours: Work weekdays, 37.5 hours per week unless other arrangements are made with supervisor.
Numbers & Facts
Location
Indianapolis, IN, IN
Skills
Administrative Skillsunmatched
Cataloguingunmatched
Computer Skillsunmatched
Contact Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Emergency Managementunmatched
Event Managementunmatched
Homeland Securityunmatched
Just in Time (JIT)unmatched
Leadershipunmatched
Logisticsunmatched
Mathematicsunmatched
Reimbursementunmatched
Systems Maintenanceunmatched
Training/Teachingunmatched
Typingunmatched
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