In Home Care Administrative Support/Human Resources Specialist

New Braunfels

  • New Braunfels, Texas
  • 28 days ago
  • $27,000–$31,200 Per Year
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Skills

  • Administrative Skillsunmatched
  • Background Investigationunmatched
  • Certified Nursing Assistant (CNA)unmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Develop and Maintain Customersunmatched
  • File Maintenanceunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Healthcareunmatched
  • Healthcare Administrationunmatched
  • Home Careunmatched
  • Human Resourcesunmatched
  • Interpersonal Skillsunmatched
  • Life Insuranceunmatched
  • Multitaskingunmatched
  • On Callunmatched
  • Onboardingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Personal Careunmatched
  • Plan Meetingsunmatched
  • Problem Solving Skillsunmatched
  • Regulatory Requirementsunmatched
  • State Laws and Regulationsunmatched

Description

Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
We are looking for an Administrative Support/HR Specialist to help support our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating caregiver recruitment and ensuring a warm and inviting face greets callers and visitors alike.  
You are highly detail-oriented, a self starter, and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and the right caregivers to improve lives. 
RESPONSIBILITIES
  • Provide professional image, exceptional customer service to callers, team members and visitors 
  • Maintain compliant electronic client and personnel files and maintain paper files as needed
  • Perform a variety of administrative duties as assigned
  • Manage all aspects of caregiver recruiting, screening, interviews, onboarding, initial training and orientations
  • Assist with scheduling as needed
  • Assist with confirmation calls to new and existing clients and caregivers to ensure shifts are covered
  • Assist with client and caregiver initial orientations 
  • Assist in emergency coverage of clients (occasional day, evening/weekend)
  • Serve in a weekly on-call schedule, including a 7 day period every 5-6 weeks
  • Build relationships to foster growth and customer service objectives
  • Maintain accurate employee and client information in a secure environment
  • Participate in and set up for staff meetings, caregiver meetings, team meetings, briefings, in-services, committees and other related activities as needed
  • Create and maintain a professional atmosphere that is also a fun place to work
QUALIFICATIONS
  • High school diploma or equivalent required, some college preferred
  • Direct care experience required (for emergency coverage needs), CNA preferred
  • Minimum 1 year of related experience. Healthcare/homecare experience preferred
  • Excellent customer service skills are essential
  • Proficient PC skills. Ability to learn/use proprietary homecare software
  • Professional telephone étiquette
  • Strong attention to detail and problem-solving skills
  • Interpersonal skills that promote interdisciplinary collaboration and effective communication
  • Strong organizational skills with the ability to multitask in a hectic, ever-changing environment
  • Satisfactory criminal background check in accordance with state law requirements
WHY JOIN OUR TEAM?
  • Health benefits available after 3 months
  • Supplemental insurance such as life, dental, vision and identity theft
  • 401K and Matching 
  • Competitive compensation with bonus opportunities
  • Training and support
  • Family oriented and team focused environment
  • Enjoy coming to work to make a difference in the life of elders and those that serve them!
Compensation: $27,000.00 - $31,200.00 per year

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Numbers & Facts

LocationNew Braunfels, Texas
Salary$27,000–$31,200 Per Year

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