Job Description
As an In-Home Installation and Health Technician, you'll be responsible for the delivery, installation, integration and troubleshooting for basic, complex, and advanced consumer electronics products such as home theater, computing, smart home, health technology and networking. This role also requires technical expertise in health device installation and support including all appropriate HIPAA and health-related requirements. Outside of delivery and installation, you'll find the right solutions for customers' lifestyles and technology needs based on interactions within the home. This role requires partnership and indirect leadership with other Agents, service partners, retail employees, and supply chain employees. Internally, we refer to this role as a Consumer Electronic Double Agent.
What you'll do
What you'll do
- Provide a seamless customer experience by advising and fulfilling lifestyle recommendations regarding products, services and content
- Provide a variety of fulfillment duties including delivery, installation, integration, networking, and troubleshooting consumer electronics devices
- Maintain phone and in-person contact with customers to reveal diagnostic discoveries and make recommendations
- Provide support to in-store agents, car electronic installation and repair agents
- Take the lead on two-person jobs and perform other work alone
- Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines
Basic qualifications
- Must be at least 21 years old
- Current, valid driver's license
- Have and maintain a driving record which meets Best Buy safety standards
- Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire
Numbers & Facts
| Location | Terre Haute, Indiana |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Consumer Electronicsunmatched
- Customer Experienceunmatched
- Driver's Licenseunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Home Careunmatched
- Identify Issuesunmatched
- Inventory Managementunmatched
- Licensingunmatched
- Network Administration/Managementunmatched
- Payment Processingunmatched
- Problem Solving Skillsunmatched
- Record Keepingunmatched
- Safety Standardsunmatched
- Smart Homesunmatched
- Theaterunmatched
- Training/Teachingunmatched
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