IN - INDOT Senior Business Systems Analyst

Translates complex business, technical, and data problems into clear, practical solutions through well defined requirements and user stories, while building strong agency wide relationships and effectively communicating progress to senior leadership.

Local candidates only (Central Indiana).

OVERVIEW

Requires the ability to translate complex business problems into practical, actionable solutions expressed through well structured business requirements and user stories. Excellent written and verbal communication skills required.

POSITION DESCRIPTION

The Senior Business Systems Analyst operates at the enterprise level, performing comprehensive IT and data systems analysis to support agency-wide strategic and operational needs.

This position reports directly to the Business Systems Analysis Manager on the Digital Transformation team and is responsible for:

1. Develop and maintain strong business relationships to effectively present technology and data-driven solutions that address critical organizational challenges.
2. Serve as the business relationship manager for specialized functional/business areas, providing strategic guidance and leadership to drive effective organizational change.
3. Build strong partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, high quality requirements that enable teams to deliver effective technology and data solutions for business areas.
4. Serve as the bridge between business needs and technical teams, translating complex technology and data concepts for the business while conveying business objectives and requirements to IT and the Digital Transformation division.
5. Lead efforts to reengineer systems and enhance quality and efficiency by identifying root causes and breaking down silos across business areas to drive effective, integrated solutions.
6. Collaborate with cross functional teams to plan and advance full interoperability across the INDOT s systems, data, and processes.
7. Document comprehensive business and user requirements with clear, precise tech to business translation to prevent defects during testing and ensure all solution areas are fully identified without gaps or breaks.
8. Plan advanced integrations at both the enterprise and detailed levels, conducting thorough research and strategic planning within governance frameworks to ensure complete, well developed requirements.
9. Support digital transformation strategic planning while helping lead culture change as a key driver within INDOT s Digital Transformation Team.
10. Manage expectations across customers, peers, vendors, and leadership to ensure alignment and smooth delivery of solutions.
11. Follow established governance practices and actively promote their adoption across the organization.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Experience as a business analyst, consultant, or similar role in technology or government.	Required	8	Years
Business analysis and problem solving experience in a consultative or project setting	Required	8	Years
Solid experience cultivating and managing business relationships with multiple stakeholders	Required	8	Years
Strong technical, written, and oral communications skills with multiple audiences (i.e., technical, data, business, project management, leadership)	Required	8	Years
Business requirements and user story creation and documentation	Required	8	Years
Experience and skill working with Microsoft Office Suite (Word, PowerPoint, Excel)	Required	8	Years
Understanding of Software Development Life Cycle (SDLC)	Highly desired	0
Experience working with Azure DevOps	Highly desired	0
Experience working with the Salesforce platform, including supporting business processes and eliciting/documenting requirements	Highly desired	0
Experience collaborating with technical and business stakeholders in a Salesforce environment	Highly desired	0
Salesforce Certified Business Analyst Certification	Highly desired	0

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Please list candidate's email address.
Question3	Only local candidates to Central Indiana will be considered for this position. Please provide the current home address.
Question4	Candidate must be paid NA for engagement. The provider markup for this position is %. Do you accept this requirement?
Question5	Selected candidate will be required to work onsite with remote work permitted upon request. Please confirm the resource understands this requirement.
Question6	Client will perform initial webcam interview with a 2nd round in-person interview for selected candidates. Please confirm the resource understands this requirement.
Question7	Position is expected to extend past 6/ /2027. Please confirm the resource understands this is a long term engagement.